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gateway laptop wont boot

This is a discussion on gateway laptop wont boot within the Windows XP Support forums, part of the Tech Support Forum category. Can someone please recommend solution without disk.


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Old 09-05-2012, 02:47 PM   #1
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Can someone please recommend solution without disk.

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Old 09-05-2012, 02:50 PM   #2
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Can you describe in more detail what happens when you try to boot the laptop? Does it not start windows, does it get to windows but not load the user account?

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Old 09-05-2012, 03:47 PM   #3
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Thank you for rresponding to my sos call.sinse my computer is on the blink
Just lost my entire reply, I am using my cell. System, gway, windows xp. Powers on then stops after gway logo. Finally.
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Old 09-05-2012, 03:54 PM   #4
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Hello,

You could try to restore to factory settings. Please do the following, then post back.


1) Restart the computer.


2) Press the "F8" key after the computer reboots but before the "Windows" logo appears on the screen. You should now see the "Advanced Boot" menu.


3)Scroll down through the menu options using the down arrow key. Stop when "Repair Your Computer" is highlighted and hit the "Enter" key.


4)Select the language you wish to use and press the "Enter" key.


5) Type in the computer's administrator ID and password. Press the "Enter" key.


6) Scroll through the options using the down arrow key. Choose "Restore (name of computer manufacturer) Settings." Press the "Enter" key.


7) Choose "Yes" when asked if you want to reformat the hard drive.


8) Press the "Enter" key to begin the reformatting process. The process takes a few minutes, so be patient. Do not turn off the computer or attempt to stop the process after it has begun, or this may result in major damage to the hard drive.


9) Choose "Finish" and press the "Enter" key to restart the computer. The computer will restart with the original factory settings
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