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Fatal System Error

This is a discussion on Fatal System Error within the Windows XP Support forums, part of the Tech Support Forum category. I loaded XP SP3 on my laptop lastnight to be greeted by the following blue screen message. Now it won't


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Old 09-09-2008, 03:06 AM   #1
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I loaded XP SP3 on my laptop lastnight to be greeted by the following blue screen message. Now it won't boot up.


STOP: c000021a {Fatal System Error} The session manager inititialization system process terminated unexpectedly with status of 0x000003a (0x00000000 0x00000000). The system has been shut down.

Is there a work around or do I have to format and reload XP as I don't have the original installation disk.

Thanks, stub.

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Old 09-09-2008, 04:10 AM   #2
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Did you try using safe-mode? also you can try using spuninst from a command prompt to remove SP3 and re-retry reboot.

Spuninst how-to: http://windowsxp.mvps.org/spuninst.htm

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Old 09-09-2008, 07:51 AM   #3
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have a read here may be of some help
http://forums.microsoft.com/TechNet/...ID=17&pageid=0
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Old 09-09-2008, 08:12 AM   #4
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Welcome to TSF....

I would suggest contacting the manufacturer of the computer and ordering a set of recovery disks for this computer. Sooner or later you are going to need them and not having them can be a real hindrance.

If the fix suggested by dai does not work please follow the next instruction:

Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For more information about this policy, visit the Windows XP Support Lifecycle page located at http://support.microsoft.com/lifecycle/?p1=3223. Chat and e-mail support is available only in the United States and Canada. For all other Windows XP issues, visit the Help and Support site at http://support.microsoft.com/oas/def...spx?gprid=1173, and then choose your product.

Help and Support Microsoft Windows XP Service Pack 3 (All Languages)
http://support.microsoft.com/oas/def...3&gprid=522131
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