error code 10 when installing Realtek AC'97 and Conexant AC-Link on Gateway 6520GZ
I have been trying to help my friend reinstall Windows XP on his Gateway 6520GZ and after a full reformat and reinstall the sound is not working. I first tried downloading all of the support drivers from the Gateway website, but no luck there. I have been searching on all sorts of forums and found several different solutions that other people found that did not work.
I have tried multiple Realtek AC'97 codecs (WDM_A404 and WDM_R186) which were both suggested on one forum or another. I believe that the computer has a realtek chip from what I could find, but I'm not positive. One of these actually installed, but the problem is that when I try to install the Conexant AC-Link Audio driver (Conexant_Audio_6.14.10.0565) I get a message saying that the device cannot start [code 10]. Currently in the device manager I can see the "Realtek AC'97 Audio" driver, but there is an exclamation point next to it. I am at a complete loss at this point and open to any help I can get. Anything would really be greatly appreciated.
Thanks so much,