Have you looked at the links that spunk.funk and I posted? Were they of any help?
If you are having an error logging into the software - the problem could be within the program itself, and we probably wouldn't be of much help. Your best bet would be to post on their support forums if the links we provided were not helpful.
to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please
PM me. I will get back to your thread ASAP.