Hello everyone. I hope everyone is well?
Ok,here is my problem. When I boot up the desktop and once everthing is loaded and then I click on my web browser Opera or Chrome,the response is DNS address could not be found. I think I caused this defect when I was rushing to get off to work. I turned my desktop off via START->TURN OFF->TURN OFF. Well I thought I did. My desktop started to restart,so I switched the desktop off by mains whilst it was loading up,because I didn't have time to wait for it load as I was falling behind to get work.
I will be most grateful if any of yourselves could steer me in the right direction to repair the DNS,perhaps via the XP disk.
Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.
Then: check your browser's settings, remove any proxy settings if found, here's how
Then:
with the pc connected to the router, Click on Start . . Run . . type CMD
At the > prompt type or copy and paste the following command:
ipconfig/all > 0 & notepad 0
and press enter.
Come back here and Paste the results in a message.
If you are on a machine with no network connection, use a floppy, USB drive, or a CD-R disk to transfer a text file with the information to allow pasting it here.
You should have a little networking icon in the taskbar by the clock (see attached) It should not have a red X over it.
IP config log shows you are connected. As Stated, Power Cycle your Router and Modem (ie) unplug them wait a few seconds and plug them in. Wait 5 minutes and try it again.
If you still have problems try this.
Go to Start/Run and type ncpa.cpl and press enter
In Network Connections, right click the Local Area Connection and choose Diagnose.
That can take a few minutes to complete, come back and past the result in a message here.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
Ok gents,I assume you are all fellas,I would like to thankyou all for your assistance. I assume the modem became faulty. I decided to give the Virgin Media Superhub 3 another go at installing. I didn't know I had to call VM to activate it,that's why my first attempt didn't work.....ooops.
thanks again
Paul
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