have xp home on dell computer. disk drive not reading cd's or doing anything. light comes on but thats it. thought it was roxio cd creator damaged so uninstalled and brought a new cd/dvd drive, but still nothing. I cannot download anything because I am not able to connect to internet because computer cannot read internet software or any software. I was told to update and download new drivers but I cant connect to internet and tried to download from thumb drive, but not an expert with that. can someone help me please :4-dontkno