Go Back   Tech Support Forum > Microsoft Support > Windows XP Support

device manager not recognizing video card

This is a discussion on device manager not recognizing video card within the Windows XP Support forums, part of the Tech Support Forum category. Hello My device manager does not recognize my video card (7950 gx2) under the display adapters menu. The card is


Closed Thread
 
Thread Tools Search this Thread
Old 06-09-2010, 09:50 PM   #1
Registered Member
 
Join Date: Jun 2010
Posts: 2
OS: xp



Hello

My device manager does not recognize my video card (7950 gx2) under the display adapters menu. The card is recognized as a VGA compatible video controller. I am trying to figure out if the problem is due to a shot video card, a malfunctioning pcie slot, or something else.

I have attempted to install appropriate drivers (both from evga's website and using the evga disk that came with the card) but after a system restart the windows scrolling boot scene is followed by a blank black screen that has occasional shimmering lateral lines over it. I attempted to update the BIOS for the board and this does not change the status of the video card in the device manager. There is some error code in the device manager but I cannot read it. The code in the device manager is:

PCI\VEN_10DE&DEV_0294&SUBSYS_035B10DE&REV_A1\6&347D0C74&0&00080010

Prior to the installation of video card drivers the os is a clean install of xp professional with sp3. The motherboard is an asus p5n32 sli se deluxe. The psu has 700 watts of output.

thanks much for any input

__________________
reality stilts is offline  
Old 06-11-2010, 09:58 AM   #2
Registered Member
 
Join Date: Jun 2010
Posts: 3
OS: Windows 7



Assuming you have put in the chipset drivers first, then that is rather odd. Maybe the video card is shot.

__________________
Arca1234 is offline  
Old 06-11-2010, 10:03 AM   #3
Registered Member
 
Join Date: Jun 2010
Location: Arkansas
Posts: 43
OS: windows 7 64bit



Is this a new video card?
__________________
michael747 is offline  
Old 06-11-2010, 10:06 AM   #4
IT Specialist
 
DBCooper's Avatar
 
Join Date: Jun 2010
Location: Los Angeles, California
Posts: 1,959
OS: Windows 7 Ultimate



Hi,

I recommend what the other person said (install the chipset drivers first) if you haven't already done so. Do you have a spare videocard that you can test on your computer on? Try testing a spare videocard on your computer and if that works, then the current videocard you have is defective. Also, try putting the current videocard onto another pci-e slot if you have more than one. Hope this helps out for you.
__________________
DBCooper is offline  
Old 06-11-2010, 11:36 AM   #5
Registered Member
 
Join Date: Jun 2010
Location: Arkansas
Posts: 43
OS: windows 7 64bit



More Than likely if software was download from the mgf site, the chip set drivers
were also included in the bundle. The disk should have also had the chip set drivers as well.
The black lines on your screen usually are signs of a failed or failing video card.
__________________
michael747 is offline  
Old 06-12-2010, 03:16 PM   #6
Registered Member
 
Join Date: Jun 2010
Posts: 2
OS: xp



The video card is not new. I have installed the chipset drivers using a bundled package that came with the motherboard. Unfortunately I do not have another pc to test the card with.

In the device manager the video card is not recognized conventionally but rather as a yellow question mark with a two line entry. One line lists the card as a video controller and another as a 3D video controller.

Ex:
video controller
3D video controller

I can update the drivers to the video controller but when updating drivers to both listed devices the system reboots to a black screen. I have disabled the half of the 7950 gx2 that is listed as a 3D video controller and have no problems. Well, no problems besides pondering what type of graphic card to buy to replace the one I have. As an aside, is there a way to test pcie slots in the BIOS?

thanks much

__________________
reality stilts is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 07:24 PM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts