Desktop background problem

[cjchrist]

When I go to "display properties/desktop" to change my wallpaper, my usual wallpapers aren't listed. Instead, EVERYTHING from "My Pictures" is listed there (a HUGE list!). I don't want any of these things to be desktop wallpaper.

When I go to C:\Windows\Web\Wallpaper, all of my old wallpapers are there. Nothing from "My Pictures" is in there.

How can I get my old wallpapers back in the list under "Display Properties"?

[Deejay100six]

Hi cjchrist, and welcome to TSF.

This could be a sign of an infection, but try this.

Run the System File Checker:
Click Start >> Run >> Type sfc /scannow (note space after sfc), then click OK.
You may be asked to insert your Windows disc.

If when you insert your disc, it auto starts, close it down so that you can see the command window.

The process may take quite a while, be patient and wait until you see a new line which should say "C:\Documents and Settings\****>

(**** being your name or computer name.)

Take out the disc. Then reboot and let me know if this solved your problem.

[cjchrist]

I did as you suggested, but it didn't help. Any other ideas? This is just so weird.

[Deejay100six]

Have you tried system restore?

What Antivirus/Spyware protection do you have installed?

Did you run any scans recently?

Please click on this link and follow the instructions to post your specs so we can have a look whats happening.

http://www.techsupportforum.com/content/Hardware/Articles/43.html

[AquariusFX]

There's a key "wallpaperdir" under

KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

it should be pointed to "%SystemRoot%\Web\Wallpaper"

[Deejay100six]

Thanks very much, i was struggling a bit with this one, but shouldn't that read HKEY?

[AquariusFX]

Yep, should be HKEY.

[cjchrist]

Originally Posted by AquariusFX

There's a key "wallpaperdir" under

KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

it should be pointed to "%SystemRoot%\Web\Wallpaper"

This entry is intact. It reads just as you say it should.

[cjchrist]

I have tried system restore, but the problem was still there. I have McAfee; I ran it and it didn't detect anything.

What sort of specs did you want me to post?

Originally Posted by deejay100six

Have you tried system restore?

What Antivirus/Spyware protection do you have installed?

Did you run any scans recently?

Please click on this link and follow the instructions to post your specs so we can have a look whats happening.

http://www.techsupportforum.com/content/Hardware/Articles/43.html

[cjchrist]

Here's the specs"

Windows XP Professional
IE 7
2 GB DDR2 SDRAM at 667 MHz
Intel Core2 Duo processor (1.86 GHz, 1066FSB) w/Dual Core Technology & 4MB cache
256 MB NVIDIA GeForce 8600 GTS
SigmaTel High definition Audio CODEC

System is less than 9 months old.

[Deejay100six]

Hi,

I'm fairly sure this is a windows related program but try this so that we can have a little better look at your system.

Use Belarc Advisor it builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server.
NOTE: When providing this information please remove any licenses, listed in the results.

[cjchrist]

Belarc



System Security Status CIS Benchmark Score: 1.88 of 10

Virus Protection: Up-to-date

Microsoft Security Updates: 1 missing


--------------------------------------------------------------------------------

Computer Profile Summary
Computer Name: Carla (in WORKGROUP) — Desktop Computer
Profile Date: Monday, August 25, 2008 1:49:53 PM
Advisor Version: 7.2x
Windows Logon: Carla C


Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Inc. Dell XPS710
System Service Tag: J5QF6D1 (support for this PC)
Chassis Serial Number: J5QF6D1
Enclosure Type: Tower
Processor a Main Circuit Board b
1.87 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache Board: Dell Inc. 0UY253 A00
Serial Number: ..CN137407550169.
Bus Clock: 1066 megahertz
BIOS: Dell Inc. 1.4.1 05/07/2007
Drives Memory Modules c,d
245.95 Gigabytes Usable Hard Drive Capacity
214.66 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW DVD8881 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3250820AS [Hard drive] (250.00 GB) -- drive 0, s/n 9QE4AKLF, rev 3.ADG, SMART Status: Healthy
TEAC USB HS-CF Card USB Device [Hard drive] -- drive 1
TEAC USB HS-MS Card USB Device [Hard drive] -- drive 3
TEAC USB HS-SD Card USB Device [Hard drive] -- drive 4
TEAC USB HS-xD/SM USB Device [Hard drive] -- drive 2 2046 Megabytes Installed Memory

Slot 'DIMM_1' has 1024 MB (serial number 081A3613)
Slot 'DIMM_3' is Empty
Slot 'DIMM_2' has 1024 MB (serial number 081A3413)
Slot 'DIMM_4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 245.95 GB 214.66 GB free

Network Drives
None detected

Users
Printers

local user accounts— last logon:
Administrator 7/7/2007 11:19:32 AM (admin)
Carla C 8/23/2008 1:31:49 AM (admin)

local system accounts
Guest never
HelpAssistant never

SUPPORT_388945a0 never


Acrobat PDFWriter on LPT1:
hp deskjet 970c series on USB001
Microsoft Shared Fax Driver on SHRFAX:
PaperPort Color Printer Driver on BIPORT
PaperPort Mono Printer Driver on BIPORT

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce 8600 GTS [Display adapter]
DELL SE198WFP [Monitor] (19.1"vis, s/n 7373175I32PS, May 2007)
Bus Adapters Multimedia
NVIDIA nForce 590/570/550 Serial ATA Controller (3x)
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller SigmaTel High Definition Audio CODEC
Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.92 DFVc Modem


1394 Net Adapter
Broadcom NetXtreme 57xx Gigabit Controller
USB Cable Modem 351000
primary Auto IP Address: 24.179.198.245 / 22
Gateway: 24.179.196.1
Dhcp Server: 68.114.36.130
Physical Address: 00:19:7E:2D:FD:39

Networking Dns Servers: 24.159.193.40
68.115.71.53
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device (2x)
Visioneer 9420 #2
HID Keyboard Device
HID-compliant mouse
USB Mass Storage Device
USB Printing Support
USB Root Hub (2x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 08/12/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q948109 - Important (details...)

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 8/11/2004 (details...)
M928366 on 12/13/2007 (details...)
Business Contact Manager for Outlook 2007 SP1
KB946140[SP] on 3/6/2008 (details...)
MSXML4SP2
KB936181 on 12/13/2007 (details...)
MSXML6
KB933579 on 12/13/2007 (details...)
Office 2003 Web Components
KB923618[SP] on 6/2/2008 (details...)
Office 2007 Primary Interop Assemblies
KB951338 on 8/14/2008 (details...)
Office Access MUI (English) 2007
KB936982[SP] on 7/25/2008 (details...)
Office Access Setup Metadata MUI (English) 2007
KB936982[SP] on 7/25/2008 (details...)
Office Excel MUI (English) 2007
KB936982[SP] on 7/25/2008 (details...)
Office Outlook MUI (English) 2007
KB936982[SP] on 7/25/2008 (details...)
Office PowerPoint MUI (English) 2007
KB936982[SP] on 7/25/2008 (details...)
Office Professional Hybrid 2007
KB936982[SP] on 7/25/2008 (details...)
KB946691 on 4/9/2008 (details...)
KB947590 on 4/9/2008 (details...)
KB950113 on 5/14/2008 (details...)
KB950114 on 5/14/2008 (details...)
KB951338 on 8/14/2008 (details...)
KB951546 on 8/14/2008 (details...)
KB951596 on 8/14/2008 (details...)
KB951808 on 5/14/2008 (details...)
KB952142 on 7/18/2008 (details...)
KB955433 on 8/14/2008 (details...)
Office Proof (English) 2007
KB936982[SP] on 7/25/2008 (details...)
Office Proof (French) 2007
KB936982[SP] on 7/25/2008 (details...)
Office Proof (Spanish) 2007
KB936982[SP] on 7/25/2008 (details...)
Office Publisher MUI (English) 2007
KB936982[SP] on 7/25/2008 (details...)
Office Shared MUI (English) 2007
KB936982[SP] on 7/25/2008 (details...)
Office Shared Setup Metadata MUI (English) 2007
KB936982[SP] on 7/25/2008 (details...)
Office Word MUI (English) 2007
KB936982[SP] on 7/25/2008 (details...)
Software Update for Web Folders (English) 12
KB936982[SP] on 7/25/2008 (details...)
Step By Step Interactive Training
SP2
KB923723 on 12/13/2007 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 12/19/2007 (details...)
Windows Media Player 10
KB936782_WMP10 (details...)
SP2
KB936782_WMP10 on 12/13/2007 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
SP0
KB939683 on 7/18/2008 (details...)
SP2
KB936782_WMP11 on 7/14/2008 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 7/7/2007 (details...)
Windows Media Player
SP0
KB911564 on 7/7/2007 (details...)
Windows XP OOB
SP10
KB835221WXP on 7/7/2007 (details...)
Windows XP
KB923689 (details...)
KB941569 (details...)
SP0
KB923689 on 7/7/2007 (details...)
KB938127-IE7 on 12/15/2007 (details...)
KB941569 on 12/13/2007 (details...)
KB942615-IE7 on 12/14/2007 (details...)
KB944533-IE7 on 2/13/2008 (details...)
KB947864-IE7 on 4/9/2008 (details...)
KB950759-IE7 on 6/12/2008 (details...)
KB953838-IE7 on 8/14/2008 (details...)
SP10
MSCOMPPACKV1 on 7/13/2008 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
KB893803V2 on 7/7/2007 (details...)
KB917013 on 12/13/2007 (details...)
KB936929[SP] on 7/29/2008 (details...)
SP4
KB946648 on 8/14/2008 (details...)
KB950760 on 6/12/2008 (details...)
KB950762 on 7/29/2008 (details...)
KB950974 on 8/14/2008 (details...)
KB951066 on 8/14/2008 (details...)
KB951072-V2 on 8/14/2008 (details...)
KB951376 on 7/29/2008 (details...)
KB951376-V2 on 7/29/2008 (details...)
KB951698 on 7/29/2008 (details...)
KB951748 on 7/29/2008 (details...)
KB951978 on 7/29/2008 (details...)
KB952287 on 8/14/2008 (details...)
KB952954 on 8/14/2008 (details...)
KB953839 on 8/14/2008 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 12/14/2007 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 12/14/2007 (Microsoft National Language Support Downlevel APIs)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 08/12/2008 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Adobe Systems - Adobe Acrobat 4.0 AEB100R3100000-100-150
Adobe Systems - Adobe PhotoDeluxe Home Edition 4.0 HJW400B7100050-322
Belarc - Advisor a4669745
Dell - CinePlayer CAWM7YJ45J9P7X96V
FotoNation - FotoExplorer 128002360Y31
Microsoft - 2007 Microsoft Office system 89451-OEM-6672761-01139
Microsoft - Business Contact Manager for Outlook 2007 SP1 89410-837-8070875-04512
Microsoft - Business Solutions eCRM 89410-586-7726922-04385 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - Expedia Streets 98 68805-OEM-5521762-18121
Microsoft - Interactive Training 22404-OEM-0000007-00000 (Key: TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
Microsoft - Internet Explorer 92318-600-0011903-00102
Microsoft - Office Professional Hybrid 2007 89451-OEM-6672761-01139 (Key: M4829-978DP-DRWTP-FFQK6-RG6KJ)e
Microsoft - Photo Story 3 for Windows 76563-100-0000392-04243
Microsoft - WebFldrs XP 12345-111-1111111-82333
Microsoft - Windows XP Professional 76487-OEM-0011903-00102 (Key: XJM6Q-BQ8HW-T6DFB-Y934T-YD4YT)e
Microsoft - Works Suite 99 24195OEM000410231241
Roxio - DLA CATK4HY3DMQN7BT4T
Roxio - MyDVD LE CEQPT9A75APNRN52J
Roxio - RecordNow Audio CK7MLEHCWVS3HRNG2
Roxio - RecordNow Copy CQGMVJ9FWDCZ7EEG6
Roxio - RecordNow Data CLTUVS6F28A6YBHFW
ScanSoft - PaperPort 6809A-H56-001003
Sonic - DMX CAWM7YJ45J9P7X96V
Sonic - MyDVD CEQPT9A75APNRN52J
Sonic Solutions - Sonic Update Manager CRF49JRDW5B6FVEBH

Software Versions (mouse over * for details, click * for location) [Back to Top]
2007 Microsoft Office system Version 12.0.6323.5000 *
Acrobat.com *
Adobe AIR 1.0.1 Version 1.0.1 *
Adobe PhotoDeluxe Home Edition Version 4.0 *
Adobe Reader Version 9.0.0.2008061200 *
Aignesberger Software GmbH - AM-DeadLink Version 3 *
America Online Version 10.0.20.1.US.1 *
America Online Version 9.00.001 *
America Online, Inc. - AOL Connectivity Service Version 2.0.20.1.US.1 *
Apple Inc. - Bonjour Version 1,0,4,12 *
Apple Inc. - iTunes Version 7.7.1.11 *
Apple Inc. - MobileMe Version 1, 0, 0, 1 *
Apple Inc. - QuickTime QuickTime 7.5 (861) *
Apple Mobile Device Service Version 2.1.29.0 *
Apple Software Update Version 2.1.1.116 *
Avery Dennison Corporation - DesignPro® 5.0 Version 5.2.1201.0 *
Avery Wizard Version 180.110.0014 *
Belarc, Inc. - Advisor Version 7.2x *
Blocks *
Broadcom Advanced Control Suite 2 Version 9, 4, 7, 0 *
Broadcom Corporation - BacsTray Application Version 9, 4, 7, 0 *
Brøderbund® Software - Electronic Registration (USA.WIN32) Version 1, 5, 0, 17 *
Callisto Corporation - PhotoParade Version 1, 0, 0, 1 *
Camtech Software - IcoFolder Version 3.00 *
Canon Camera Access Library 8 Version 8, 0, 0, 21 *
Canon Information Systems Research Australia Pty Ltd. - PhotoRecord Version 2, 2, 3, 2 *
Canon Utilities CameraLauncher Version 2, 0, 0, 6 *
Canon Utilities PhotoStitch Launcher Version 3.1.3.3 *
Cinematronics - 3D Pinball Version 5.1.2600.5512 *
CMB Software - Scenic Falling Leaves Version 3.00 *
CMB Software Products Version 1.00.0004 *
Copernic Agent Professional AGENTPRO 6.12 ENG *
Creator Home Version 1.0.0 *
Dell, Inc. - Express Service Code Version 2.1 *
Documentation & Support Launcher Version 1.0.2312.24386 *
Friskies *
Games, Music, & Photos Launcher Version 1.0.2312.24319 *
GenoPro Version 1.91 *
Google Updater Version 2.0.734.29932.beta *
GTek Technologies Ltd. - GTCoach Version 3, 0, 0, 1 *
Hewlett-Packard Co. - HP DeskJet A.03.01.03 *
Hewlett-Packard Company - HP FontSmart v3.1 *
HP DeskJet Version 2,80,0,0 *
iCardinal - edgn Version 1.00 *
Indigo Rose Corporation - Setup Factory 5.0 Uninstaller Version 5.0.0.3 *
Indigo Rose Corporation - Setup Factory 6.0 Runtime Module Version 6.0.1.0 *
Indigo Rose Corporation unin32 Version 1, 0, 0, 5 *
Install PC Pitstop Optimize 0000 *
InstallDriver Module Version 8.00 *
InstallShield Update Service Version 3, 10 *
Internet Service Offers Launcher Version 1.0.2312.24429 *
Introduction to Microsoft Works *
Intuit - Quicken 99 for Windows Version 008.000.000.000 *
LightWork Design Ltd. - Kazoo Player Version 2, 0, 0, 9 *
Lippincott Williams & Wilkins - Springhouse Review for NCLEX RN Version 1.00 *
Macromedia Director Version 7.0.2 *
Macromedia, Inc. - Director 8.5 Shockwave Studio Version 8.5.1 *
Macromedia, Inc. - Director MX Version 9.0 *
McAfee Anti-Spam Version 9.1 *
McAfee Integrated Security Platform Version 2,1,0,0 *
McAfee Personal Firewall Version 9.0.136.0 *
McAfee Proxy Version 2,0,0,0 *
McAfee SecurityCenter Version 8,0,0,0 *
McAfee SecurityCenter Version 8,1,0,0 *
McAfee VirusScan API Version 12,1,0,0 *
McAfee VirusScan Version 12,0,0,0 *
McAfee, Inc. - VSCORE.14.0.0.349.x86 *
Microsoft (R) Windows Script Host Version 5.7.0.18066 *
Microsoft App-wide Setup for Windows Version 3.01 *
Microsoft Camcorder Version 96, 0, 34, 14 *
Microsoft Clip Gallery Version 5.0.11.0717 *
Microsoft Clip Organizer Version 12.0.4518.1014 *
Microsoft Corp. - Photo Story 3 for Windows Version 3.0.1115.0 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16705 *
Microsoft Corporation - Messenger Version 4.7.3001 * Microsoft Corporation - Messenger Version 8.5.1302 *
Microsoft Corporation - Office Diagnostics Service Version 12.0.6211.1000 *
Microsoft Corporation - Office Diagnostics Version 12.0.6211.1000 *
Microsoft Corporation - Office Source Engine Version 12.0.4518.1014 *
Microsoft Corporation - Plus! Photo Story 2 LE Version 1.1.0.3463 *
Microsoft Corporation - Watson Subscriber for SENS Network Notifications Version 12.0.6211.1000 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4001.5512 *
Microsoft Corporation - Windows Live installer Version 12.0.1471.1025 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1132.0 *
Microsoft Encarta Version 8.29.00.0912 *
Microsoft Expedia Streets 98 Version 06.00.00.0001 *
Microsoft Graphics Studio Home Publishing & Greetings Version 3, 0, 0, 0 *
Microsoft Interactive Training Version 3, 5, 0, 118 *
Microsoft Money Money Import EXE Version 7.0 *
Microsoft Money Version 7.00.0723 *
Microsoft Office InfoPath Version 12.0.4518.1014 *
Microsoft Office Outlook 2007 with Business Contact Manager Version 3.0.7311.0 *
Microsoft Office Outlook Version 12.0.6316.5000 *
Microsoft Office Picture Manager Version 12.0.6211.1000 *
Microsoft Office Version 8.0 *
Microsoft Picture It! Version 2.0.0.8152 *
Microsoft PowerPoint Viewer for Windows Version 8.0 *
Microsoft Snapshot Viewer Application Version 8.0.0.4120 *
Microsoft SQL Server Version 9.00.3042.00 *
Microsoft Works for Windows Version 4.00.05.465 *
Microsoft Works Version 1,0,1,1921 *
Microsoft® .NET Framework Version 2.0.50727.1433 *
Microsoft® Fax Server Version 5.2.1776.0 *
Microsoft® Find Fast Version 8.0 *
Microsoft® Word for Windows® 97 Version 8.0 *
Modem Helper *
Musicnotes Player Version 1, 23, 1, 2 *
NCLEX-RN Review Made Incredibly Easy 3rd Edition Version 01,00,0, 0000 *
NetWaiting *
Notation - Musician Version 2, 1, 2, 0 *
NoteWorthy Player for Win 95,98,ME,NT4,2000,XP Version 1.75 *
NRSPACE Software - TRAIN Version 1.00 *
Nullsoft - Winamp Version 5.5.2.1800 *
NVIDIA Driver Helper Service, Version 158.51 Version 6.14.11.5851 *
Ontrack Data International - Fix-It Utilities Version 1,5,0,508 *
Outer Technologies - Cacheman Version 5 *
PC Pitstop Exterminate Version 1.0.6.5 *
PC Pitstop Optimize Version 1.5.14.0 *
PopCap - BookWorm Version 1.0 *
Popcap - MummyMaze Version 1.1 *
Product Previews Version 5.30.7.0 *
psdeluxe Application Version 1, 0, 0, 1 *
RealNetworks Inc. - Check For Best Buy Digital Music Store Update Version 1.0.0.0 *
RealNetworks Inc. - Check For Rhapsody Update Version 1.0.0.0 *
RealNetworks Rhapsody Music Subscription Service Version 4.0.3.86 *
RegVoiceTrap *
ScanSoft, Inc. - PaperPort Version 9.0 *
Scansoft, Inc. - SSBkgdUpdate Application Version 1, 0, 0, 0 *
Search your own computer *
Sonic MyDVD Version 6.1.1.0 *
Sonic Solutions - Dell Media Experience Version 3.1.0001 *
Sonic Solutions - Drive Letter Access Component Version 1.0.0.1 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U7 Version 6.0.70.6 *
Sunhawk Digital Music LLC - Solero Music Viewer Version 7.1.30.217 *
SupportSoft Container Version 6.9.2018.0 *
Text Cleanup Application Version 1, 0, 0, 1 *
TLC Productivity Properties LLC - Family Tree Maker for Windows Version 9.0 *
TODO: Version 1.0.0.1 *
Visioneer Inc - OneTouch 4.0 Component Version 4, 0, 5, 126 *
Web Publishing Wizard *
WIDISOFT - WIDI Recognition System Version 3.3 *
WinZip Version 11.2 (8094) *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
XServer Application Version 1, 0, 0, 1 *
Zb Module Version 5.5.0.190 *
Zuma Deluxe Version 1.0 *

--------------------------------------------------------------------------------

* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-7, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

--------------------------------------------------------------------------------

[smcc]

I have a related problem, in that I can no longer centre or tile the desktop back ground.
The Belarc Advisor log is below. The missing security hotfix has, in fact, been installed.


Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: RS400SB400
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/15/2006
Drives Memory Modules c,d
750.02 Gigabytes Usable Hard Drive Capacity
665.46 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-4570A [CD-ROM drive]
ASUS CRW-5232A4 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Disk drive (500.11 GB) -- drive 1
Generic STORAGE DEVICE USB Device [Hard drive] -- drive 2
ST3250310AS [Hard drive] (250.06 GB) -- drive 0
WD 5000AAV External USB Device [Hard drive] (500.11 GB) -- drive 1 896 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 1024 MB
Slot 'A3' is Empty
Local Drive Volumes


g: (NTFS on drive 0) 250.04 GB 211.13 GB free
h: (FAT32 on drive 1) 499.98 GB 454.33 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Guest 17/08/2008 11:14:45
Irene 07/08/2008 09:01:13
Stewart McCormick 31/08/2008 08:56:41 (admin)
local system accounts
Administrator never (admin)
ASPNET never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

FinePrint 5 on FPR5:
HP Deskjet F2100 series on USB001
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Standard floppy disk controller
ATI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x) ATI RADEON XPRESS 200 Series [Display adapter]
AOC LM725 [Monitor] (17.1"vis, s/n 26153HA021958, March 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x)
VIA Rev 5 or later USB Universal Host Controller (2x)
VIA USB Enhanced Host Controller Realtek AC'97 Audio
Communications Other Devices

1394 Net Adapter
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 82.3.105.40 / 22
Gateway: 82.3.104.1
Dhcp Server: 62.252.128.20
Physical Address: 00:01:2E:10:07:2A

Networking Dns Servers: 194.168.4.100
194.168.8.100
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Port Mouse (IntelliPoint)
USB Mass Storage Device (2x)
USB Root Hub (6x)
Virus Protection [Back to Top]
Norton 360 Version 2007
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 08/12/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q946983 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
no verification data S867460 on 04/11/2008 (details...)
no verification data M928366 on 04/12/2008 (details...)
CAPICOM
no verification data KB931906 on 10/04/2008 (details...)
Compatibility Pack for the 2007 Office system
no verification data KB940289[SP] on 24/08/2008 (details...)
no verification data KB951596 on 14/08/2008 (details...)
no verification data KB951808 on 09/08/2008 (details...)
no verification data KB954038 on 14/08/2008 (details...)
MSXML4SP2
no verification data KB936181 on 11/04/2008 (details...)
MSXML6
no verification data KB933579 on 10/04/2008 (details...)
Office Access MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Access Setup Metadata MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Enterprise 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
no verification data KB946691 on 09/08/2008 (details...)
no verification data KB950113 on 09/08/2008 (details...)
no verification data KB950114 on 09/08/2008 (details...)
no verification data KB951338 on 14/08/2008 (details...)
no verification data KB951546 on 14/08/2008 (details...)
no verification data KB951596 on 14/08/2008 (details...)
no verification data KB951808 on 09/08/2008 (details...)
no verification data KB952142 on 09/08/2008 (details...)
no verification data KB955433 on 14/08/2008 (details...)
Office Excel MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Groove MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Groove Setup Metadata MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office InfoPath MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office OneNote MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Outlook MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office PowerPoint MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Proof (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Proof (French) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Proof (Spanish) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Publisher MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Shared MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Shared Setup Metadata MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)
Office Word MUI (English) 2007
no verification data KB936982[SP] on 24/08/2008 (details...)

Software Update for Web Folders (English) 12
no verification data KB936982[SP] on 24/08/2008 (details...)
WGA
SP0
passed verification KB892130 on 10/04/2008 (details...)
Windows Media Format 11 SDK
no verification data KB929399 (details...)
SP0
passed verification KB929399 on 11/04/2008 (details...)
Windows Media Format SDK
SP0
no verification data KB891122 on 11/04/2008 (details...)
Windows Media Player 11
no verification data KB936782_WMP11 (details...)
no verification data KB939683 (details...)
SP0
passed verification KB939683 on 11/04/2008 (details...)
SP2
passed verification KB936782_WMP11 on 11/04/2008 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 10/04/2008 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP2
passed verification KB936782_WMP9 on 10/04/2008 (details...)
Windows Media Player
SP0
passed verification KB911564 on 10/04/2008 (details...)
Windows XP
no verification data KB923689 (details...)
no verification data KB941569 (details...)
SP0
passed verification KB923689 on 13/04/2008 (details...)
passed verification KB938127-IE7 on 13/04/2008 (details...)
passed verification KB941569 on 13/04/2008 (details...)
passed verification KB947864-IE7 on 13/04/2008 (details...)
passed verification KB950759-IE7 on 11/06/2008 (details...)
passed verification KB953838-IE7 on 14/08/2008 (details...)
SP10
no verification data MSCOMPPACKV1 on 15/04/2008 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
no verification data KB936929[SP] on 14/05/2008 (details...)
SP4
passed verification KB946648 on 14/08/2008 (details...)
no verification data KB950760 on 11/06/2008 (details...)
passed verification KB950762 on 11/06/2008 (details...)
passed verification KB950974 on 14/08/2008 (details...)
passed verification KB951066 on 14/08/2008 (details...)
passed verification KB951072-V2 on 14/08/2008 (details...)
passed verification KB951376 on 11/06/2008 (details...)
passed verification KB951376-V2 on 20/06/2008 (details...)
passed verification KB951698 on 11/06/2008 (details...)
passed verification KB951748 on 16/07/2008 (details...)
passed verification KB951978 on 16/07/2008 (details...)
passed verification KB952287 on 14/08/2008 (details...)
passed verification KB952954 on 14/08/2008 (details...)
no verification data KB953839 on 14/08/2008 (details...)
Windows
SP1
no verification data IDNMITIGATIONAPIS on 13/04/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
no verification data NLSDOWNLEVELMAPPING on 13/04/2008 (Microsoft National Language Support Downlevel APIs)

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 08/12/2008 Microsoft Security Bulletin Summary)
[failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

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Software Licenses [Back to Top]

Ahead - InCD 1A20-0217-0302-2502-5583-7620
Ahead - Nero - Burning Rom 1A20-0217-0302-2502-5583-7620
Ahead - Nero Fast CD-Burning Plug-in 1A20-0217-0302-2502-5583-7620
Ahead - NeroMediaPlayer 1A20-0217-0302-2502-5583-7620
Ahead - NeroVision 1A20-0217-0302-2502-5583-7620
Avanquest - Fix-It 8311-0271-00003-T9PW-MGG7-CXGW-65X2
Avanquest Software USA - Fix-It Utilities 8 Professional 0
Belarc - Advisor 9c51674b
FinePrint Software - FinePrint5 2QZ7-ZEXZ-SEJU
Microsoft - Internet Explorer 92318-600-0072354-69030
Microsoft - Office Enterprise 2007 81599-871-1196684-65056 (Key: C4F9Y-JKDTQ-6V74Y-G9QYC-W8XRJ)
Microsoft - Windows Support Tools 12345-111-1111111-69781
Microsoft - Windows XP Home Edition 76477-OEM-0072354-69030 (Key: JYT7P-X9J3B-GYYCK-97YFD-J474G)e
PKWARE - SN 11mmnf51v08ah984xd02k573022mnkmf
PKWARE - SN z1zg10eby4hctgw8hdz8xsj9tan8h3y1
Symantec - AppCore 1
Symantec - Backup 1
Symantec - Bonus 1
Symantec - CIB 1
Symantec - GearDrvs 1
Symantec - Norton 360 1
Symantec - Norton 360 HTMLHelp 1
Symantec - Norton AntiSpam 1
Symantec - Norton AntiVirus Help 1
Uniblue Systems - WinTasks 1
Software Versions (mouse over * for details, click * for location) [Back to Top]
2007 Microsoft Office system Version 12.0.6323.5000 *
Adobe Reader Version 8.1.0.2007051100 *
Advanced Micro Devices Inc. - Catalyst Control Centre Version 2.0.0.0 *
Advanced Micro Devices, Inc. - Catalyst® Control Center Version 1, 0, 0, 1 *
Ahead software - NeroMediaPlayer Version 1, 4, 0, 32 *
Ahead Software AG - Nero BackItUp Restore Version 1, 2, 0, 52 *
Ahead Software AG - Nero BackItUp Scheduler Version 1, 2, 0, 52 *
Ahead Software AG - Nero BackItUp Version 1, 2, 0, 52 *
Ahead Software AG - Nero Burning ROM Version 6, 6, 0, 14 *
Ahead Software AG - Nero DriveSpeed Version 3, 0, 1, 0 *
Ahead Software AG - Nero StartSmart Version 2, 0, 0, 20 *
AlpineSoft - VinylStudio Version 3, 6, 1, 0 *
Ashampoo Photo Optimizer Version 2, 0, 0, 1 *
Ashampoo WinOptimizer 5 Version 5.0.0.0 *
ATI External Event Utility for Windows Version 6.14.10.4199 *
ATI Smart Version 5.13.0027 *
ATI Technologies Inc. - Catalyst Control Centre Version 2.0.0.0 *
Avanquest Software USA, Inc. - Fix-It Utilities Version 8.0.2.2 *
Avanquest Software USA, Inc. - MXTask Background Service Version 8.0.2.2 *
Belarc, Inc. - Advisor Version 7.2x *
BoostKit *
CBS Software - SpeedConnect Internet Accelerator Version 7.5.0.0 *
Cinematronics - 3D Pinball Version 5.1.2600.5512 *
CyberLink Corp. - CLDMA Version 1, 0, 0, 2502 *
CyberLink Corp. - PowerDVD Version 6.00.1424 *
FinePrint Version 5.55 *
FreshDevices, Corp. - FreshDiagnose Version 7.86.0.0 *
freshdevices.com - FreshUI Version 8.12.0.0 *
Google Earth Version 4.3.7204.836 *
Hewlett-Packard - HP Software Update Client Version 4, 0, 4, 1 *
Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version 090.000.056.000 *
Hewlett-Packard Company - HP Solution Center Version 090.000.060.000 *
Hewlett-Packard Development Co. L.P. - hp digital imaging Version 110.000.225.011 *
I.R.I.S. SA - Registration Wizard Version 5, 0, 0, 2 *
IObit - Advanced WindowsCare V2 Personal Version 1.0.0.0 *
Kontiki Inc. - Delivery Manager Version 5.12.707.160 *
Macromedia, Inc. - Shockwave Flash Version 0.0.0.0 *
Macrovision Corporation - InstallShield (R) Version 11.00 *
Microsoft (R) Windows Script Host Version 5.7.0.18066 *
Microsoft Clip Organizer Version 12.0.4518.1014 *
Microsoft Corporation - Groove Audit Service Version 4.2.1.2704 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16705 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Office Diagnostics Service Version 12.0.6211.1000 *
Microsoft Corporation - Office Diagnostics Version 12.0.6211.1000 *
Microsoft Corporation - Office Source Engine Version 12.0.4518.1014 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4001.5512 *
Microsoft Corporation - Windows Installer Clean Up Version 2.05.0001 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1132.0 *
Microsoft IntelliPoint Version 6.20 *
Microsoft IntelliType Pro / IntelliPoint Version 6.20 *
Microsoft Office Groove Version 4.2.1.2704 *
Microsoft Office InfoPath Version 12.0.6214.1000 * Microsoft Office Isolated Converter Environment Version 12.0.6021.5000 *
Microsoft Office OneNote Version 12.0.6211.1000 *
Microsoft Office Outlook Version 12.0.6316.5000 *
Microsoft Office Picture Manager Version 12.0.6211.1000 *
Microsoft Open XML Converter Version 12.0.4518.1014 *
Microsoft® .NET Framework Version 2.0.50727.1433 *
Motive System Version 5.6.7.asst_classic.asst_motivebrowser *
Mozilla Corporation - Firefox Version 3.0.1 *
Multimedia Manager Version 3, 0, 0, 1 *
Multimedia Player Version 3, 1, 0, 1 *
Nero AG - Cover Designer Version 2, 3, 0, 42 *
Nero AG - InfoTool Application Version 3, 0, 0, 0 *
Nero AG incdsrv Version 4, 3, 15, 1 *
Nero CD - DVD Speed Version 4, 0, 1, 0 *
NeroVision Version 3,1,0,11 *
Netropa Corp. - CD Player Version 3.1.7 *
Netropa Corp. - Touch Manager Version 3.2.0 *
Netropa Corp. - Video Player Version 3.2.0 *
NewSoft Technology Corporation - Presto! VideoWorks 6 Version 2, 0, 40712, 1 *
Nikolaus Brennig - Ashampoo Photo Commander Version 5.0 *
NOS Microsystems Ltd. - getPlus(R) Helper Version 1.2.0.6 *
Opera Internet Browser Version 9.51 *
PC Drivers Headquarters - Driver Detective Version 6.3.3.6 *
PKWARE, Inc. - PKZIP for Windows Version 9.00.0010 *
PPLive NetTV *
ppmate Module Version 2, 3, 2, 0 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 11.0.0.446 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.1.45 *
RecorderPlan Module Version 1, 0, 0, 1 *
Safer Networking Limited - Secure Shredder Version 1.9.0.0 *
Safer Networking Limited - Spybot - Search & Destroy Version 1, 5, 2, 0 *
Safer Networking Limited - Spybot - Search & Destroy Version 1, 6, 0, 30 *
Safer Networking Limited - Spybot - Search & Destroy Version 1.6.0.3 *
Safer Networking Limited - SpyBot-S&D Version 1, 6, 0, 0 *
Satellite TV for PC Version 1.0.2955.26345 *
Shop for HP Supplies Version 2.2.0.0000 *
Silicon Image, Inc. - SATARaid Version 1, 0, 0, 19 *
Smart Projects - IsoBuster Version 2.4 *
Star Downloader *
Start WinTasks *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U5 Version 6.0.50.13 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U7 Version 6.0.70.6 *
Symantec Core Component Version 1.9.2.84 *
Symantec Corporation - Firewall Component Version 3.0 *
Symantec Corporation - LiveUpdate Notice Version 1.5 *
Symantec Corporation - LiveUpdate Version 3.4.1.238 *
Symantec Corporation - Norton 360 Version 2.0 *
Symantec Corporation - Norton Protection Center Version 2008.8.00 *
Symantec Security Technologies Version 107.0.5.5 *
Tenebril Super-Application Architecture Version 0.10 *
TVUPlayer Module Version 2.3.7.1 *
VS Revo Group - Revo Uninstaller Version 1, 7, 1, 0 *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
www.sopcast.com - SopCast Version 3.0.3.501 *
Zhejiang University - TVAnts Version 1.0.0.59 *

[cjchrist]

Well, yesterday the problem disappeared. All my wallpapers are now listed when I go to display properties. I have no idea what happened to change this back to the way it was. Thanks, everyone, for your help and advice. If you ever figure out what the problem might have been, I sure would like to know, in case it happens again.