Problem with Custom CleanUp! software. lost all icons, help!
Hi, this is my first posting.
My friend was just infected by Spy Sheriff He uses Window XP Home edition. He got instruction from an online support, which part of the procedures is for him to use the CleanUp! software and using Custom CleanUp! which invovles the following:
-> Empty Recycle Bins
-> Delete Cookies
-> Delete Prefetch files
-> Scan local drives for temporary files
-> Cleanup! all users
Once he clicked "OK" to CleanUp!All users, his computer lost all icon images, he cannot see any icon on task bar, I.E. and can't even start some applications. But he still have Spy Sheriff on his wall paper
Can this be fixed? how?
Please kindly help ASAP!
Hi, this is my first posting.
My friend was just infected by Spy Sheriff He uses Window XP Home edition. He got instruction from an online support, which part of the procedures is for him to use the CleanUp! software and using Custom CleanUp! which invovles the following:
-> Empty Recycle Bins
-> Delete Cookies
-> Delete Prefetch files
-> Scan local drives for temporary files
-> Cleanup! all users
Once he clicked "OK" to CleanUp!All users, his computer lost all icon images, he cannot see any icon on task bar, I.E. and can't even start some applications. But he still have Spy Sheriff on his wall paper
Can this be fixed? how?
Please kindly help ASAP!