Don't know if this is the proper place to post this but here goes.
I just purchased Cucusoft MPEG/AVI TO DVD/VCD/SVCD Converter pro.I thought it was a bargain at half-price (£12.27).
My problem is....after installing said programme I entered correct licence code then restarted as indicated and then open cucusoft.
I then choose dvd then merge then add file.
Each time I have loaded a avi/divx file and I then get the following.....CUCUSOFT MPEG/AVI main has encountered a problem and needs to close, we are sorry for the inconvenience.
No matter how many times I try different file types I get the same message.
I have installed all the codecs from their website but to no avail, it will not work.
I have sent emails to their support centre but ...no reply.
Have I just wasted my money or is there a solution to this ?.
I did have a trial version of xilisoft ultimate converter which worked perfectly until the trial period finished so I know its not my computer.
Worse still ...no refund is given.
Any replies greatly received.