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cant update directx

This is a discussion on cant update directx within the Windows XP Support forums, part of the Tech Support Forum category. i had this problem before when i opened up directX dianostic tool, it said the files kstvtune.ax, kswdmcap.ax, ksxbar.ax, and


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Old 09-02-2009, 02:32 AM   #1
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Posts: 80
OS: Windows 7 Pro

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i had this problem before when i opened up directX dianostic tool, it said the files kstvtune.ax, kswdmcap.ax, ksxbar.ax, and vfwwdm32.dll are incorrectly installed in the Windows folder and should be deleted, so i deleted them removed directx from my registry and restarted my pc, following this

http://www.instant-registry-fixes.or...all-directx-9/

so i can reinstall it again properly, i did the Reinstall DirectX 9 part on thesite but its still not working, still gets error when i try to install it
"A internal system error occurred, Please refer to DXError.log and DirectX.log in your Windows folder to determine problem."

this is wht it says in DXError.log

--------------------
[09/02/09 21:00:35] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 175, function: GetDXVersion

Failed API: RegOpenKeyEx()
Error: (2) - The system cannot find the file specified.



Current DirectX may be a older version which does not have directx key in the registry.

--------------------
[09/02/09 21:00:35] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 4515, function: DirectXUpdateDownloadPlugIn

GetDXVersion() failed.

--------------------
[09/02/09 21:00:36] module: DXWSetup(Mar 16 2009), file: dxupdate.cpp, line: 386, function: DownloadPlugIn

DirectXUpdateDownloadPlugIn() failed.

--------------------
[09/02/09 21:00:36] module: DXWSetup(Mar 16 2009), file: psheets.cpp, line: 498, function: PreinstDlgProc

DownloadPlugIn() failed.

--------------------
[09/02/09 21:01:49] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 175, function: GetDXVersion

Failed API: RegOpenKeyEx()
Error: (2) - The system cannot find the file specified.



Current DirectX may be a older version which does not have directx key in the registry.

--------------------
[09/02/09 21:01:49] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 4515, function: DirectXUpdateDownloadPlugIn

GetDXVersion() failed.

--------------------
[09/02/09 21:01:50] module: DXWSetup(Mar 16 2009), file: dxupdate.cpp, line: 386, function: DownloadPlugIn

DirectXUpdateDownloadPlugIn() failed.

--------------------
[09/02/09 21:01:50] module: DXWSetup(Mar 16 2009), file: psheets.cpp, line: 498, function: PreinstDlgProc

DownloadPlugIn() failed.

--------------------
[09/02/09 21:04:42] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 175, function: GetDXVersion

Failed API: RegOpenKeyEx()
Error: (2) - The system cannot find the file specified.



Current DirectX may be a older version which does not have directx key in the registry.

--------------------
[09/02/09 21:04:42] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 4515, function: DirectXUpdateDownloadPlugIn

GetDXVersion() failed.

--------------------
[09/02/09 21:04:43] module: DXWSetup(Mar 16 2009), file: dxupdate.cpp, line: 386, function: DownloadPlugIn

DirectXUpdateDownloadPlugIn() failed.

--------------------
[09/02/09 21:04:43] module: DXWSetup(Mar 16 2009), file: psheets.cpp, line: 498, function: PreinstDlgProc

DownloadPlugIn() failed.

--------------------
[09/02/09 21:05:15] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 175, function: GetDXVersion

Failed API: RegOpenKeyEx()
Error: (2) - The system cannot find the file specified.



Current DirectX may be a older version which does not have directx key in the registry.

--------------------
[09/02/09 21:05:15] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 4515, function: DirectXUpdateDownloadPlugIn

GetDXVersion() failed.

--------------------
[09/02/09 21:05:16] module: DXWSetup(Mar 16 2009), file: dxupdate.cpp, line: 386, function: DownloadPlugIn

DirectXUpdateDownloadPlugIn() failed.

--------------------
[09/02/09 21:05:16] module: DXWSetup(Mar 16 2009), file: psheets.cpp, line: 498, function: PreinstDlgProc

DownloadPlugIn() failed.

--------------------
[09/02/09 21:25:29] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 175, function: GetDXVersion

Failed API: RegOpenKeyEx()
Error: (2) - The system cannot find the file specified.



Current DirectX may be a older version which does not have directx key in the registry.

--------------------
[09/02/09 21:25:29] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 4515, function: DirectXUpdateDownloadPlugIn

GetDXVersion() failed.

--------------------
[09/02/09 21:25:30] module: DXWSetup(Mar 16 2009), file: dxupdate.cpp, line: 386, function: DownloadPlugIn

DirectXUpdateDownloadPlugIn() failed.

--------------------
[09/02/09 21:25:30] module: DXWSetup(Mar 16 2009), file: psheets.cpp, line: 498, function: PreinstDlgProc

DownloadPlugIn() failed.

--------------------
[09/02/09 21:28:50] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 175, function: GetDXVersion

Failed API: RegOpenKeyEx()
Error: (2) - The system cannot find the file specified.



Current DirectX may be a older version which does not have directx key in the registry.

--------------------
[09/02/09 21:28:50] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 4515, function: DirectXUpdateDownloadPlugIn

GetDXVersion() failed.

--------------------
[09/02/09 21:28:51] module: DXWSetup(Mar 16 2009), file: dxupdate.cpp, line: 386, function: DownloadPlugIn

DirectXUpdateDownloadPlugIn() failed.

--------------------
[09/02/09 21:28:51] module: DXWSetup(Mar 16 2009), file: psheets.cpp, line: 498, function: PreinstDlgProc

DownloadPlugIn() failed.

does any1 know the problem and can help me?

thanks

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Old 09-02-2009, 02:54 AM   #2
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nvm i fixed the problem, after looking at this:

http://www.prasannatech.net/2009/01/...-soultion.html
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