I'm running windows xp media center edition version 2002 service pack 3.
I was trying to install java 6 update 25 and am not able to do so. I have been googling all day to find a resolution to my problem.
From the java website, I click on download java, the program is saved and I open the containing folder and click on the jxpiinstall icon.
I get welcome to java, I click on agree and install. A dialogue box pops up that says:
The feature you are trying to use is on a network resource that is unavailable.
Click ok to try again, or enter an alternate path to a folder containing the installation package 'jre1.6.0_11-c.msi' in the box below.
C:\Documents and Settings\HP_Administrator\Application Data\Sun\Java\jre1.6.0_11\.
I click ok and get the message,
The path C:\Documents and Settings\HP_Administrator\Application Data\Sun\Java\jre1.6.0_11\ cannot be found. verify that you have access to this location and try again or try to find the installation package 'jre1.6.0_11-c.msi' in a folder from which you can install the product Java(TM) 6 update 11.
When I hit cancel, I get:
Error 1714. the older version of java(TM) 6 update 25 cannot be removed. Contact your technical support group.
I have tried everything I could find to remove any old traces of java and install the update, nothing has worked. I don't know what else to do. I would greatly appreciate your help.