Hi,
For three days I was having problems with connecting to Tiscali internet. I called them and they said the error was from their end - the error message said 'cannot connect to remote computer' or something. I called 24 hrs later and they said it was not their end but my end.The girl gave me some sort of command prompt to put in 'run'. I restarted computer and the problem was still there so she said someone would contact me tonight.
Prior to that I had installed Norton 2008 so after I restarted it after what she'd told me to put in 'run' I uninstalled Norton. I think it was was after doing that it suddenly went to the blue screen. I have logged on and off about 12 times and get to the screen which give you choices eg last config, safe 'mode'...is it?? safe something anyway..that F8 thing
I already DID uninstall Norton and I think shortly after that it crashed. I can't seem to get anywhere at all. I either get the blue screen or the black screen which gives options of last confirguation or safe mode etc but none of them really take me anywhere else. I can't get past them. If I get neither the blue screen or the black screen with these options I just get a blank screen with no writing on at all. i think maybe I need to choose the option with the 'run command' or whatev er it is but I wouldn't know what to type in if I got there.
Thanks for your help but this seems to be getting nowhere. ineed my PC up and running as soon as I can. I'll take it to a repair shop or buy a new one....ray:
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