Tech Support Forum banner
Status
Not open for further replies.

Auto Restart possible problems with windows live messenger

3K views 2 replies 2 participants last post by  seano20388 
#1 ·
Hi I am new to this and have a problem. I have a Sony Vaio laptop. It has been fine with no problems untill recently. When sign into Windows Live messenger after a few minutes a blue screen is briefly displayed with some error coding and then my laptop restarts.
The microsoft error report displays this:

Problem caused by Device Driver

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

More information

--------------------------------------------------------------------------------


Problem report summary

Problem type
Windows stop error (a message appears on a blue screen with error code information)

Solution available?
No

What does this problem mean?
Windows has encountered a problem it cannot recover from and it needs to be restarted

Cause
Unknown

Computer symptoms
A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take
Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible


I am unsure what to do any help or advise would be hugely appreciated!!
Regards
Sean
 
See less See more
Status
Not open for further replies.
You have insufficient privileges to reply here.
Top