Hi I am new to this and have a problem. I have a Sony Vaio laptop. It has been fine with no problems untill recently. When sign into Windows Live messenger after a few minutes a blue screen is briefly displayed with some error coding and then my laptop restarts.
The microsoft error report displays this:
Problem caused by Device Driver
You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
More information
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Problem report summary
Problem type
Windows stop error (a message appears on a blue screen with error code information)
Solution available?
No
What does this problem mean?
Windows has encountered a problem it cannot recover from and it needs to be restarted
Cause
Unknown
Computer symptoms
A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take
Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible
I am unsure what to do any help or advise would be hugely appreciated!!
Regards
Sean
The microsoft error report displays this:
Problem caused by Device Driver
You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
More information
--------------------------------------------------------------------------------
Problem report summary
Problem type
Windows stop error (a message appears on a blue screen with error code information)
Solution available?
No
What does this problem mean?
Windows has encountered a problem it cannot recover from and it needs to be restarted
Cause
Unknown
Computer symptoms
A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take
Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible
I am unsure what to do any help or advise would be hugely appreciated!!
Regards
Sean