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AOL.suite Framework - corrupt file

This is a discussion on AOL.suite Framework - corrupt file within the Windows XP Support forums, part of the Tech Support Forum category. Continually get a pop up on the screen that says: Top Bar - "aol.suite Framework.aol.aolsystemservice-3142177380:aolsoftware.exe - Corrupt File" "The file


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Old 10-13-2009, 09:34 AM   #1
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Continually get a pop up on the screen that says: Top Bar - "aol.suite Framework.aol.aolsystemservice-3142177380:aolsoftware.exe - Corrupt File"

"The file directory C:\Documents and Settings\Susan Pollak\Local Settings\Application Data\AOL\UserProfile\1170300907\susanpollak\metrics\cmls_ms.tlv is corrupt and unreadable. Please run the Chkdsk Utility"

I have run the Chkdsk Utility numerous times with no change, still getting that message above. Deleted AOL software and reloaded AOL from a commercial disc. Still no help.
What next?

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Old 10-31-2009, 07:45 AM   #2
JKT
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Originally Posted by Gregtalks View Post
Continually get a pop up on the screen that says: Top Bar - "aol.suite Framework.aol.aolsystemservice-3142177380:aolsoftware.exe - Corrupt File"

"The file directory C:\Documents and Settings\Susan Pollak\Local Settings\Application Data\AOL\UserProfile\1170300907\susanpollak\metrics\cmls_ms.tlv is corrupt and unreadable. Please run the Chkdsk Utility"

I have run the Chkdsk Utility numerous times with no change, still getting that message above. Deleted AOL software and reloaded AOL from a commercial disc. Still no help.
What next?
I had the same exact pop-up with the exception of my name instead of yours. I went to add/remove programs and removed ASK.COM and Google toolbar and a game my son had installed for many mony months called Warcraft. When I did a shutdown and restart my computer went to a blue screen and strongly recommended that I run CHKDSK which I did. The pop-up has gone away.
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