Domain Name Transfer Difficulty

Dale Ward · 11-07-2006, 06:45 AM

I recently registered my domain name through GoDaddy and parked it there while I worked on my site and found a new hosting service. After getting everything ready to go, I decided the time was right to transfer the domain name.

So, on Nov 2, I logged in at GoDaddy to start the process.

It took me the better part of an hour to find out HOW to make the transfer, and another twenty minutes to find out WHERE! Apparently, GoDaddy does not like to surrender their hold on you once you're parked, because this was a very user-UNfriendly process. In fact, I'm not sure I did it right even now.

Anyway, here it is 5 days later and my domain name is still parked on GoDaddy. Should it take this long to propogate?

You'd think they'd at least have the courtesy to let you know that "someone, if not you" had attempted to transfer the domain name to another host, but I haven't heard a peep from them.

If they didn't have such good prices on domain name registration, I'd delete them from my bookmarks!

**devil lady** · 11-07-2006, 04:10 PM

I'm not that familiar with godaddy but usually you would request the domain transfer from your new hosting site. They would then do the request with the Registrar for you.

**DJ-Zep** · 11-07-2006, 07:27 PM

I suggest calling their help line - they have pretty friendly specialists, you just have to hold for a little.

Their assistance phone number:
(480)505-8877
It's open 24/7

You're going to need your customer ID and the last 4 digits of your social security number to receive help.

Good luck!

Dale Ward · 11-08-2006, 01:52 AM

Thanks for the replies, folks!

devil lady, my new hosting service informed me that I need to start the procedure with GoDaddy.

DJ-Zep, thanks for the customer service number. I'll give that a try.

Skie · 11-19-2006, 02:28 PM

Are you looking to transfer the domain to another domain registrar? Or are you trying to unpark the domain? If you want to transfer the domain to another registrar, you need to submit the transfer request with the new registrar. Otherwise, you need to talk to your web host and ask them what their Name Servers are, then login to GoDaddy and set the Name Servers to what you were given.

ebackhus · 12-08-2006, 12:14 PM

I transferred a domain away from GoDaddy and it took me a while as well. In fact, I had already bought a NEW domain with another service and a .net ending because it was taking so long!

Dale Ward · 12-09-2006, 05:20 AM

My sincerest apologies, friends. I had completely forgotten about this thread. I honestly did not intend to leave you hanging.

To bring you all up to date, I have managed to finally get my domain hosted and my site is now online.

It turns out that the problem could be traced back to all three parties involved... GoDaddy and my new hosting service, for their confusing morass of similar yet different tasks and directions, and myself, for being a rank amateur and totally clueless noob.

My hosting service had provided a link to GoDaddy's instructions for the task... or, rather, what they thought were the proper instructions. GoDaddy's instructions are named very similarly for the two different operations, and being clueless, I couldn't tell the difference.

After speaking with GoDaddy customer service, the rep admitted that the two operations are named in a confusing manner and said he'd bring it to the attention of his supervisor. I don't know if he was just trying to get rid of me but I know what to do in the future now, so it's all good.

Thanks to everyone here who assisted, and I apologize again for letting this go so long.

11-07-2006, 06:45 AM	#1 (permalink)
Dale Ward Registered User Join Date: Jul 2006 Posts: 27 OS: XP	Domain Name Transfer Difficulty I recently registered my domain name through GoDaddy and parked it there while I worked on my site and found a new hosting service. After getting everything ready to go, I decided the time was right to transfer the domain name. So, on Nov 2, I logged in at GoDaddy to start the process. It took me the better part of an hour to find out HOW to make the transfer, and another twenty minutes to find out WHERE! Apparently, GoDaddy does not like to surrender their hold on you once you're parked, because this was a very user-UNfriendly process. In fact, I'm not sure I did it right even now. Anyway, here it is 5 days later and my domain name is still parked on GoDaddy. Should it take this long to propogate? You'd think they'd at least have the courtesy to let you know that "someone, if not you" had attempted to transfer the domain name to another host, but I haven't heard a peep from them. If they didn't have such good prices on domain name registration, I'd delete them from my bookmarks!

11-07-2006, 04:10 PM	#2 (permalink)
devil lady Tech, Design Team Join Date: Sep 2005 Location: Tasmania, Australia Posts: 960 OS: XP SP2 My System	I'm not that familiar with godaddy but usually you would request the domain transfer from your new hosting site. They would then do the request with the Registrar for you. __________________ . HiJackThis Everest Home Edition Ad Aware Spybot S & D Ewido online scan Spyware Blaster

11-07-2006, 07:27 PM	#3 (permalink)
DJ-Zep Design Team Join Date: Mar 2006 Location: Philadelphia Posts: 1,496 OS: Windows Server 2003 My System	I suggest calling their help line - they have pretty friendly specialists, you just have to hold for a little. Their assistance phone number: (480)505-8877 It's open 24/7 You're going to need your customer ID and the last 4 digits of your social security number to receive help. Good luck! __________________ Nvu \|\| Notepad++ \|\| Apache \|\| PHP \|\| Keep TSF Alive "The great thing about a computer notebook is that no matter how much you stuff into it, it doesn't get bigger or heavier."

11-19-2006, 02:28 PM	#5 (permalink)
Skie Manager, Alternative Comp Join Date: Mar 2003 Location: Downers Grove, IL Posts: 1,821 OS: Gentoo Linux, Redhat Enterprise Linux, CentOS My System	Are you looking to transfer the domain to another domain registrar? Or are you trying to unpark the domain? If you want to transfer the domain to another registrar, you need to submit the transfer request with the new registrar. Otherwise, you need to talk to your web host and ask them what their Name Servers are, then login to GoDaddy and set the Name Servers to what you were given. __________________

12-08-2006, 12:14 PM	#6 (permalink)
ebackhus Manager, Design Join Date: Apr 2005 Location: SATX Posts: 12,767 OS: WinXP Pro SP3 My System Blog Entries: 25	I transferred a domain away from GoDaddy and it took me a while as well. In fact, I had already bought a NEW domain with another service and a .net ending because it was taking so long! __________________ ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses.

11-08-2006, 01:52 AM	#4 (permalink)
Dale Ward Registered User Join Date: Jul 2006 Posts: 27 OS: XP	Thanks for the replies, folks! devil lady, my new hosting service informed me that I need to start the procedure with GoDaddy. DJ-Zep, thanks for the customer service number. I'll give that a try.

12-09-2006, 05:20 AM	#7 (permalink)
Dale Ward Registered User Join Date: Jul 2006 Posts: 27 OS: XP	My sincerest apologies, friends. I had completely forgotten about this thread. I honestly did not intend to leave you hanging. To bring you all up to date, I have managed to finally get my domain hosted and my site is now online. It turns out that the problem could be traced back to all three parties involved... GoDaddy and my new hosting service, for their confusing morass of similar yet different tasks and directions, and myself, for being a rank amateur and totally clueless noob. My hosting service had provided a link to GoDaddy's instructions for the task... or, rather, what they thought were the proper instructions. GoDaddy's instructions are named very similarly for the two different operations, and being clueless, I couldn't tell the difference. After speaking with GoDaddy customer service, the rep admitted that the two operations are named in a confusing manner and said he'd bring it to the attention of his supervisor. I don't know if he was just trying to get rid of me but I know what to do in the future now, so it's all good. Thanks to everyone here who assisted, and I apologize again for letting this go so long. __________________ Women are like ducks... Their opinion of you depends a lot on how much bread you have.