Homestead Web Building

guide16 · 07-22-2008, 02:46 AM

I have a new pc on Vista and find when I log into Homestead I am getting error message (code 5 homestead site integration core could not be loaded)

Homestead cutomer service have been usless in helping.

For two weeks they have been telling me I must log in to get help or view my ticket, but that is the problem I cannot log in.

I have now sent 15 e-mails telling them this but keep getting the same stupid reply to log in for help.

They do not seem to be able to grasp, that my problem is that when I log in my pc freezes with the above error message.

I have had to cancel my credit cards so they could not take a payment from me.

My log in works ok with my old pc on xp so I feel that Vista could be the problem.

DonaldG · 07-22-2008, 05:13 AM

It sounds like you should be prepared to move from Homestead.! That said, I had a problem some time ago very similar. Even with a helpful customer service, we spent a long time trying everything. In the end, we deleted all account details. And then set them up again. Worked perfectly.

I hoope you find a resolution soon

Regards

guide16 · 07-22-2008, 12:32 PM

Thanks Donald

Any recomendations for a UK web building site

Dave

DonaldG · 07-22-2008, 02:54 PM

Not sure what the question is - If you want a uk hosting site, I have used 1&1 Internet for several clients. They are Hosting & Domain Registration, not ISPs.

http://www.1and1.co.uk

Ebonys_Mummy · 11-16-2009, 07:15 AM

Hi Dave,
We're having exactly the same problem with Homestead - did you eventually find a solution or take your website elsewhere????

guide16 · 11-17-2009, 01:52 AM

Hi

No I gave up trying to solve the problem and took my business to a UK site where at least the customer service was accessible.

Do your own site is the name, their tools are not as good as Homestead but their customer service had been first class

**ahmorrow** · 11-18-2009, 06:10 AM

I can't use those fancy tools. Call me oldskool, but I like AngelFire's webshell.

07-22-2008, 02:46 AM	#1 (permalink)
guide16 Registered User Join Date: Jul 2008 Posts: 3 OS: Vista	Homestead Web Building I have a new pc on Vista and find when I log into Homestead I am getting error message (code 5 homestead site integration core could not be loaded) Homestead cutomer service have been usless in helping. For two weeks they have been telling me I must log in to get help or view my ticket, but that is the problem I cannot log in. I have now sent 15 e-mails telling them this but keep getting the same stupid reply to log in for help. They do not seem to be able to grasp, that my problem is that when I log in my pc freezes with the above error message. I have had to cancel my credit cards so they could not take a payment from me. My log in works ok with my old pc on xp so I feel that Vista could be the problem.

07-22-2008, 05:13 AM	#2 (permalink)
DonaldG Manager Home Support, Assistant Manager Articles Team Join Date: Aug 2007 Location: Somerset, UK Posts: 10,164 OS: XPsp2 Laptop & Vista Ultimate Desktop My System Blog Entries: 1	Re: Homestead Web Building It sounds like you should be prepared to move from Homestead.! That said, I had a problem some time ago very similar. Even with a helpful customer service, we spent a long time trying everything. In the end, we deleted all account details. And then set them up again. Worked perfectly. I hoope you find a resolution soon Regards __________________ . Lest we forget... "They shall grow not old, as we that are left grow old; Age shall not weary them, nor the years condemn. At the going down of the sun and in the morning We will remember them." Submit New Articles Here TSF's Photographer's Corner .

07-22-2008, 12:32 PM	#3 (permalink)
guide16 Registered User Join Date: Jul 2008 Posts: 3 OS: Vista	Re: Homestead Web Building Thanks Donald Any recomendations for a UK web building site Dave

07-22-2008, 02:54 PM	#4 (permalink)
DonaldG Manager Home Support, Assistant Manager Articles Team Join Date: Aug 2007 Location: Somerset, UK Posts: 10,164 OS: XPsp2 Laptop & Vista Ultimate Desktop My System Blog Entries: 1	Re: Homestead Web Building Not sure what the question is - If you want a uk hosting site, I have used 1&1 Internet for several clients. They are Hosting & Domain Registration, not ISPs. http://www.1and1.co.uk __________________ . Lest we forget... "They shall grow not old, as we that are left grow old; Age shall not weary them, nor the years condemn. At the going down of the sun and in the morning We will remember them." Submit New Articles Here TSF's Photographer's Corner .

11-16-2009, 07:15 AM	#5 (permalink)
Ebonys_Mummy Registered User Join Date: Nov 2009 Posts: 1 OS: XP 2	Re: Homestead Web Building Hi Dave, We're having exactly the same problem with Homestead - did you eventually find a solution or take your website elsewhere????

11-17-2009, 01:52 AM	#6 (permalink)
guide16 Registered User Join Date: Jul 2008 Posts: 3 OS: Vista	Re: Homestead Web Building Hi No I gave up trying to solve the problem and took my business to a UK site where at least the customer service was accessible. Do your own site is the name, their tools are not as good as Homestead but their customer service had been first class

11-18-2009, 06:10 AM	#7 (permalink)
ahmorrow God (TSF Enthusiast) Join Date: May 2009 Location: Jeffersonville, IN Posts: 887 OS: Ubuntu 9.10 [Karmic Koala] My System	Re: Homestead Web Building I can't use those fancy tools. Call me oldskool, but I like AngelFire's webshell. __________________ If I have not responded to a post in 24 hours or more, PM me with a link to the thread and I'll get back to you. I do not help via PM/IM/Email.