Can you help me troubleshoot?

[Nuckingfuts]

I have some .avi video that my boss gave me but when I open it in WMP or Adobe Premiere all I get is audio and no video. I did some reading and tried the Gspot diagnostic but I don't know what to make of it. Here's a screen shot below of what Im seeing from Gspot. I think its telling me I already have the necessary codec installed. What do I do now?

[blah789]

What do you use for your DivX decoding on your computer? Do you have DivX? Xvid? 3ivx? a codec pack? You could uninstall it and try an alternate. If you have a codec pack, you may have to disable (through install/uninstall) whatever decodes DivX contents, then try installing something else. If you have no idea what decodes it, try the 1-2-3 buttons at the bottom, M/S audio/video. It'll tell you the sequence of filters and decoders used to try to render the file.
DivX is at divx.com, xvid at keopi.info
If all else fails, try VLC Media Player from http://www.videolan.org

[Nuckingfuts]

I have no clue what my computer uses for decoding? By the looks of the screen shot I posted its using DivX 5.x/6.x (What are the '1-2-3 buttons'?)

After some reading I did try to install that ffdshow codec. After install I was able to see the video but it was playing back MUCH faster than the audio (viewed from Adobe Premiere) which freaked me out.

Im a bit nervous to unistall any codecs, hopefully you guys can offer simple fix.

[Nuckingfuts]

Here's a list of video codecs that I found under device manager:

iccvid.dll
Indeo video 5.10
ir32_32.dll
ir41_32.ax
iyuv_32.dll
msh261
msh263
msrle32.dll
msvidc32.dll
msyuv.dll
tsbyuv.dll

[Nuckingfuts]

I REALLY need someone's help. Anyone?

[Nuckingfuts]

Originally Posted by blah789

If you have no idea what decodes it, try the 1-2-3 buttons at the bottom, M/S audio/video. It'll tell you the sequence of filters and decoders used to try to render the file.

Ahh, I think I understand your 1-2-3 instructions. You were referring to Gspot (which is totally foreign to me). Here's what it came up with:

"Render OK. The following combination of filters was used:
(Src)-->(A)-->[AVI Splitter]>--(B)-->[ffdshow Video Decoder]>--(C)-->[Video Rendeer]
(Src)-->(A)-->[AVI Splitter]>--(B)-->[ffdshow Video Decoder]>--(C)-->[Default DirectSound Device]


It looks like its using the ffdshow (from the K-lite pack) to render the video. Yes I can see the video now but its WAY out of sync with the audio. Video plays about 3x faster than normal while the audio plays for its natural duration. What to do?

EDIT: I was playing snooping around the ffdshow video configuration and noticed a list of executables that ffdshow doesn't want to use (or wont work) in. I see that premiere.exe is on the list, does this mean that this codec isn't good for my Premiere Pro? If not, what's my alternative?

[blah789]

Sorry I meant the little box at the bottom left with the 1. when it clears you can click the 2, and so on.
which ffdshow did you use? there's the old (circa 2006) ffdshow, and there's the newer ffdshow-tryouts. if you're going to install one, use the latter one.
I'd have suggested to get DivX from divx.com. If things don't work out, uninstall ffdshow, and install DivX. fairly straightforward and should decode properly in premiere.

[Nuckingfuts]

Originally Posted by blah789

Sorry I meant the little box at the bottom left with the 1. when it clears you can click the 2, and so on.
which ffdshow did you use? there's the old (circa 2006) ffdshow, and there's the newer ffdshow-tryouts. if you're going to install one, use the latter one.
I'd have suggested to get DivX from divx.com. If things don't work out, uninstall ffdshow, and install DivX. fairly straightforward and should decode properly in premiere.

I'll try this next.
See my 'EDIT' notes in previous post. Thoughts?

I installed the K-lite pack 5.1.0. Is this the right one?

[Nuckingfuts]

I wasn't sure how to uninstall the K-lite pack so I just returned to an earlier restore point on my computer. After that I installed the DivX from divx.com and it's still doing the same thing (video out of sync with audio). I tried some old video clips I had on my HD to see if they were doing the same thing but they played back just fine. There is definitely something different about these video clips and the need for something (dare I say) special.

I was told that these video clips were converted from their original format to AVI files using Emicsoft MTS Converter. Does this info help at all?

[Nuckingfuts]

This is becoming more of a diary than dialog

Im doing my best to rule things out. At this point I can:

- Playback video fine with WMP
- Import, view the video in a 3rd party player/editor (Windows movie maker)

What I can't do is:

-Correctly view video (rendered or unrendered) in Adobe Premiere Pro CS4 (video plays faster than audio)

[blah789]

Play it with VLC Media Player. All the codecs are built-in, so they won't be affected by any system-wide Windows codecs.
If it's still out-of-sync in VLC, I would suspect something is up with the file. If it's not, then it's probably the codecs or something in the configuration.
Troubleshooting out-of-sync audio and video isn't exactly my cup of tea. The most common advice I've heard is to split the audio and video streams, then try recombining them (and try sticking to constant bitrate audio).

[Nuckingfuts]

Thanks man, I appreciate you sticking you head in on this one.

[zuluclayman]

I have Premiere Elements 7 and find with some files from some newer video cameras I have to convert them to get them to operate properly in Premiere - they play OK in all players, open in Premiere but have faults (usually green break up of image) until I started using Prism to convert them to avi's and then bring them in with no problems. Don't know whether it will work for you, is a pain in the b*tt but makes it work for me.