[SOLVED] pro desktop v8 on acer laptop

york4944 · 10-02-2009, 02:49 AM

when i click extrude icon the following message appears:

"The command has been aborted. An internal error occurred in Pro/Desktop.
It is most likely that doing the same thing again will produce the same error."

Laptop is Acer Extensa 7220:

252 MB Intel Graphics

1 GB

Windows Vista Basic with Microsoft Office Standard 2007 installed.

Any ideas?

Thanks

**koala** · 10-02-2009, 03:15 AM

Run Pro Desktop as administrator and disable graphics acceleration.

york4944 · 10-02-2009, 03:52 AM

Thanks for the advice.

I,m not familiar with computers. Can you give me step by step instructions?

THanks

**koala** · 10-02-2009, 04:47 AM

Open Pro Desktop and go to Tools > Options > Performance to disable Graphics Acceleration.

See here for details on running in administrator or compatibility mode if the above doesn't fix your problem.

york4944 · 10-02-2009, 05:51 AM

I ran the program as administrator and that has solved the problem.

Many thanks

**koala** · 10-02-2009, 05:53 AM

Thanks for posting back. I'll mark this thread as solved.

10-02-2009, 02:49 AM	#1 (permalink)
york4944 Registered User Join Date: Oct 2009 Posts: 3 OS: microsoft office standard 2007	[SOLVED] pro desktop v8 on acer laptop when i click extrude icon the following message appears: "The command has been aborted. An internal error occurred in Pro/Desktop. It is most likely that doing the same thing again will produce the same error." Laptop is Acer Extensa 7220: 252 MB Intel Graphics 1 GB Windows Vista Basic with Microsoft Office Standard 2007 installed. Any ideas? Thanks Last edited by york4944; 10-02-2009 at 02:53 AM. Reason: not enough information

10-02-2009, 03:15 AM	#2 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,307 OS: XP/7/Ubuntu My System	Re: pro desktop v8 on acer laptop Run Pro Desktop as administrator and disable graphics acceleration. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

10-02-2009, 03:52 AM	#3 (permalink)
york4944 Registered User Join Date: Oct 2009 Posts: 3 OS: microsoft office standard 2007	Re: pro desktop v8 on acer laptop Thanks for the advice. I,m not familiar with computers. Can you give me step by step instructions? THanks

10-02-2009, 04:47 AM	#4 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,307 OS: XP/7/Ubuntu My System	Re: pro desktop v8 on acer laptop Open Pro Desktop and go to Tools > Options > Performance to disable Graphics Acceleration. See here for details on running in administrator or compatibility mode if the above doesn't fix your problem. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

10-02-2009, 05:51 AM	#5 (permalink)
york4944 Registered User Join Date: Oct 2009 Posts: 3 OS: microsoft office standard 2007	Re: pro desktop v8 on acer laptop I ran the program as administrator and that has solved the problem. Many thanks

10-02-2009, 05:53 AM	#6 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,307 OS: XP/7/Ubuntu My System	Re: pro desktop v8 on acer laptop Thanks for posting back. I'll mark this thread as solved. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here