Dell 3100cn Laser Printer - multi-color dashes printing out

gigglejess · 10-26-2008, 08:12 AM

My Dell 3100cn color laser printer just began printing these little (1cm) dash that is made up of 3 dots (black, cyan, magenta). It prints one about 2 inches down from the top of the page and one about 2 inches up from the bottom of the page on every single printout. Do I need to replace something in my printer? All toner is new and I only use genuine Dell products. The drum was new and installed 10/9/08. Please help!

Inactive · 10-26-2008, 01:21 PM

update the drivers or uninstall/reinstall them. is there any maintenance settings where it gives you options to check/align/clean the printer?

gigglejess · 10-27-2008, 07:42 AM

I bought this printer used of Ebay. I basically plugged in a USB cable and it worked. I do not recall installing drivers, so I would have no idea how to install/reinstall them. I can't find any settings to align/realign as this is a laser not an inkjet, so their is no alignment or head cleaning maintenance buttons. It's very frustrating. I'm going to call Dell today to see if they sold me a defective drum, as that was the last thing I replaced.

**dm01** · 10-27-2008, 11:32 AM

Sounds like a test or alert function.

You can download the drivers and software here (Dell official site): http://support.dell.com/support/down...g=en&TabIndex=

Dell-Jimmy P · 10-27-2008, 03:04 PM

gigglejess

When trouble shooting a problem like this a picture is worth a thousand words, it might be helpfull if you could post a picture of one of the prints.

10-26-2008, 08:12 AM	#1 (permalink)
gigglejess Registered User Join Date: Oct 2008 Posts: 2 OS: win98	Dell 3100cn Laser Printer - multi-color dashes printing out My Dell 3100cn color laser printer just began printing these little (1cm) dash that is made up of 3 dots (black, cyan, magenta). It prints one about 2 inches down from the top of the page and one about 2 inches up from the bottom of the page on every single printout. Do I need to replace something in my printer? All toner is new and I only use genuine Dell products. The drum was new and installed 10/9/08. Please help!

10-26-2008, 01:21 PM	#2 (permalink)
Inactive Registered User Join Date: Apr 2005 Posts: 1,704 OS: ~	Re: Dell 3100cn Laser Printer - multi-color dashes printing out update the drivers or uninstall/reinstall them. is there any maintenance settings where it gives you options to check/align/clean the printer? __________________ "it takes two to lie, one to lie and one to listen" Homer

10-27-2008, 07:42 AM	#3 (permalink)
gigglejess Registered User Join Date: Oct 2008 Posts: 2 OS: win98	Re: Dell 3100cn Laser Printer - multi-color dashes printing out I bought this printer used of Ebay. I basically plugged in a USB cable and it worked. I do not recall installing drivers, so I would have no idea how to install/reinstall them. I can't find any settings to align/realign as this is a laser not an inkjet, so their is no alignment or head cleaning maintenance buttons. It's very frustrating. I'm going to call Dell today to see if they sold me a defective drum, as that was the last thing I replaced.

10-27-2008, 11:32 AM	#4 (permalink)
dm01 Moderator: Design Join Date: Oct 2006 Location: Richmond, B.C.; Canada Posts: 1,455 OS: Windows XP [Version 5.1.2600] SP3 \| Ubuntu Jaunty Jackalope \| Windows 7 BETA My System	Re: Dell 3100cn Laser Printer - multi-color dashes printing out Sounds like a test or alert function. You can download the drivers and software here (Dell official site): http://support.dell.com/support/down...g=en&TabIndex= __________________ Validate your Markup Validate your CSS Notepad++ Please use [html], [php], and [code] when posting code or markup. I do not help by Private Message or e-mail. If for some reason I have over-looked a reply to a thread that I have previously replied to, then send me a message.

10-27-2008, 03:04 PM	#5 (permalink)
Dell-Jimmy P Registered User Join Date: Oct 2008 Posts: 1 OS: XP	Re: Dell 3100cn Laser Printer - multi-color dashes printing out gigglejess When trouble shooting a problem like this a picture is worth a thousand words, it might be helpfull if you could post a picture of one of the prints.