After Effects CS3 won`t import anything

Vatrik · 10-23-2008, 03:05 AM

Hi!

I installed After effects cs3 trial version, and when I try to import something (video, audio - anything) it freezes for a moment and then crashes with this message:

Quote:

Adobe After effects CS3 has encountered a problem and needs to close. We are sorry for the inconvenience.
If jou were in the middle of something, the information you were working on might be lost.
For more information about this error, click here.

Does anyone know how to solve this? Thanks in advance.

Vatrik · 10-28-2008, 03:37 AM

*refresh*

**zuluclayman** · 10-28-2008, 05:14 AM

Is there an error code that comes with or after this message? Also might need some information on your system specifications - RAM, CPU in particular. Have you tried uninstalling and re-installing it?

Vatrik · 10-29-2008, 08:26 AM

Yes, I got this:

Quote:

Error signature:
EventType : BEX P1 : AfterFX.exe P2 : 8.0.0.298 P3 : 465d3a47
P4 : AfterFX.dll P5 : 0.0.0.0 P6 : 46348371 P7 : 00111a69
P8 : c0000409 P9 : 00000000

and

Quote:

The following files will be included in this error report:
C:\DOCUME~1\Patrik\LOCALS~1\Temp\WERc0b9.dir00\AfterFX.exe.mdmp
C:\DOCUME~1\Patrik\LOCALS~1\Temp\WERc0b9.dir00\appcompat.txt

I have AMD Athlon 64, 2400 MHz 3400+, 2 GB of RAM, and ATI Radeon 9600 graphic card.

I also tried uninstalling, reinstalling and reinstalling OS.

eldaral · 12-14-2008, 10:11 PM

Vatrik, did you get a chance to resolve this problem?

**zuluclayman** · 12-14-2008, 10:38 PM

Try this:
Right click on My Computer > Properties > Advanced tab > Performance > Settings > Data Execution Prevention. Once there click on the button for "Turn on DEP for all programs and services except those I select" add AfterFX.exe and click on apply and OK then reboot and try to open it.

eldaral · 12-16-2008, 01:53 AM

Didn't worked out. Any other ideas, please?

10-28-2008, 03:37 AM	#2 (permalink)
Vatrik Registered User Join Date: Oct 2008 Posts: 3 OS: Windows XP SP2	Re: After Effects CS3 won`t import anything refresh

10-28-2008, 05:14 AM	#3 (permalink)
zuluclayman Design Team Member Join Date: Dec 2005 Location: Newcastle, Australia Posts: 3,050 OS: Windows Vista Home Premium My System	Re: After Effects CS3 won`t import anything Is there an error code that comes with or after this message? Also might need some information on your system specifications - RAM, CPU in particular. Have you tried uninstalling and re-installing it? __________________ AutoGordianKnot Audacity K-Lite codec pack Irfan View GSpot TSF Photographer's Corner

12-14-2008, 10:11 PM	#5 (permalink)
eldaral Registered User Join Date: Dec 2008 Posts: 2 OS: XP X64 SP2	Re: After Effects CS3 won`t import anything Vatrik, did you get a chance to resolve this problem?

12-14-2008, 10:38 PM	#6 (permalink)
zuluclayman Design Team Member Join Date: Dec 2005 Location: Newcastle, Australia Posts: 3,050 OS: Windows Vista Home Premium My System	Re: After Effects CS3 won`t import anything Try this: Right click on My Computer > Properties > Advanced tab > Performance > Settings > Data Execution Prevention. Once there click on the button for "Turn on DEP for all programs and services except those I select" add AfterFX.exe and click on apply and OK then reboot and try to open it. __________________ AutoGordianKnot Audacity K-Lite codec pack Irfan View GSpot TSF Photographer's Corner

12-16-2008, 01:53 AM	#7 (permalink)
eldaral Registered User Join Date: Dec 2008 Posts: 2 OS: XP X64 SP2	Re: After Effects CS3 won`t import anything Didn't worked out. Any other ideas, please?