[SOLVED] Adobe Photoshop CS3 Issues (Crash with multiple files)

IcyGarnet · 05-19-2008, 07:19 AM

Greetings everyone.

I am currently seeking out any help I can receive in regards to an issue I have been having, just recently mind you, with Adobe Photoshop CS3.

The problems are happening on my work PC, Windows XP Professional OS, Intel Core 2 Duo CPU E4400 @2.00GHz 1.20 GHz, 2GB of RAM, Service Pack 2, everything is legit, and I don't suspect memory or my processor is an issue.

My problem is this.

When I open a file with photoshop, or use a drag-drop with it, with ONE file, it's fine. The problem begins when I try to open another file, thus having two files, or images open at the same time in Photoshop CS3.

When I do so, I receive an error:

Adobe Photoshop CS3 has encountered a problem and needs to close. We are sorry for the inconvenience.

Here is the error signature:

AppName: photoshop.exe AppVer: 10.0.0.0 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00018fea

I have tried to re-install the program, restarting my PC, to no avail.

Any other information you may require, don't hesitate to ask me for. Any help is appreciated! I really need my photoshop back in order to do my job, thanks!

- Kristen

Inactive · 05-19-2008, 04:03 PM

try setting the default printer to the adobe PDF printer.

ebackhus · 05-20-2008, 04:24 PM

Are you current on all of the updates?

IcyGarnet · 06-02-2008, 07:11 AM

It seems the problem has resolved itself. I was out of work a couple of weeks, so my apologies for my late reply.

The printer was already set to Adobe PDF.

Thanks!

05-19-2008, 07:19 AM	#1 (permalink)
IcyGarnet Registered User Join Date: May 2008 Posts: 2 OS: Windows XP	[SOLVED] Adobe Photoshop CS3 Issues (Crash with multiple files) Greetings everyone. I am currently seeking out any help I can receive in regards to an issue I have been having, just recently mind you, with Adobe Photoshop CS3. The problems are happening on my work PC, Windows XP Professional OS, Intel Core 2 Duo CPU E4400 @2.00GHz 1.20 GHz, 2GB of RAM, Service Pack 2, everything is legit, and I don't suspect memory or my processor is an issue. My problem is this. When I open a file with photoshop, or use a drag-drop with it, with ONE file, it's fine. The problem begins when I try to open another file, thus having two files, or images open at the same time in Photoshop CS3. When I do so, I receive an error: Adobe Photoshop CS3 has encountered a problem and needs to close. We are sorry for the inconvenience. Here is the error signature: AppName: photoshop.exe AppVer: 10.0.0.0 ModName: ntdll.dll ModVer: 5.1.2600.2180 Offset: 00018fea I have tried to re-install the program, restarting my PC, to no avail. Any other information you may require, don't hesitate to ask me for. Any help is appreciated! I really need my photoshop back in order to do my job, thanks! - Kristen

05-19-2008, 04:03 PM	#2 (permalink)
Inactive Registered User Join Date: Apr 2005 Posts: 1,704 OS: ~	Re: Adobe Photoshop CS3 Issues (Crash with multiple files) try setting the default printer to the adobe PDF printer. __________________ "it takes two to lie, one to lie and one to listen" Homer

05-20-2008, 04:24 PM	#3 (permalink)
ebackhus Manager, Design Join Date: Apr 2005 Location: SATX Posts: 14,249 OS: WinXP Pro SP3/Windows 7 RTM My System Blog Entries: 28	Re: Adobe Photoshop CS3 Issues (Crash with multiple files) Are you current on all of the updates? __________________ ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses.

06-02-2008, 07:11 AM	#4 (permalink)
IcyGarnet Registered User Join Date: May 2008 Posts: 2 OS: Windows XP	Re: Adobe Photoshop CS3 Issues (Crash with multiple files) It seems the problem has resolved itself. I was out of work a couple of weeks, so my apologies for my late reply. The printer was already set to Adobe PDF. Thanks!