Paint Shop Pro 7 - crashing bug

GarryJSmith · 11-14-2007, 07:51 PM

Hi good people,

I have been using PSP7 for a few years now and suddenly after a general defrag and clean up of unused files I have a problem in PSP 7.

If I have multiple layers in an image - every thing works fine until I move the cursor over the layer name in the LayerView window and hold it there. Previously I would get a small thumbnail pop up showing the artwork on that layer - now I get a white box and then PSP hangs and I have to exit the program using Task Manager.

Any clues would be greatly appreciated - 99% of my work involves layers and this is a frustration that costs me a lot of time if I am forced to do an unwarranted exit.

Thank you for your time and consideration.

**KoosHopeloos** · 11-15-2007, 01:02 AM

@ GarryJSmith: Welcome to TSF! The quickest thing I can think of is to uninstall/reinstall PSP and update it (I believe there is a 7.1 update available). Perhaps you lost some file association or even files during the general defrag and clean up...

11-14-2007, 07:51 PM	#1 (permalink)
GarryJSmith Registered User Join Date: Nov 2007 Posts: 1 OS: XP	Paint Shop Pro 7 - crashing bug Hi good people, I have been using PSP7 for a few years now and suddenly after a general defrag and clean up of unused files I have a problem in PSP 7. If I have multiple layers in an image - every thing works fine until I move the cursor over the layer name in the LayerView window and hold it there. Previously I would get a small thumbnail pop up showing the artwork on that layer - now I get a white box and then PSP hangs and I have to exit the program using Task Manager. Any clues would be greatly appreciated - 99% of my work involves layers and this is a frustration that costs me a lot of time if I am forced to do an unwarranted exit. Thank you for your time and consideration.

11-15-2007, 01:02 AM	#2 (permalink)
KoosHopeloos Design Team Member Join Date: Nov 2004 Posts: 543 OS: Windows 98SE & Windows 2K & Windows XP Pro SP3 browsing the web with FF, Opera, Safari and IE.	Re: Paint Shop Pro 7 - crashing bug @ GarryJSmith: Welcome to TSF! The quickest thing I can think of is to uninstall/reinstall PSP and update it (I believe there is a 7.1 update available). Perhaps you lost some file association or even files during the general defrag and clean up... __________________ KoosHopeloos, straight to you from .nl via the world wide web (but on sabbatical)! Website for free: to code/design KompoZer, for graphics Paint.NET or GIMP, and to upload CoreFTP