noone is replying to my question

camit · 10-31-2009, 02:18 AM

what kind of site is this and it very badly managed - no feedback in case i hv not put my porblem correctly

**5NIPER_WOLF** · 10-31-2009, 03:09 AM

Your thread "http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/419531-rookit-virus-problems-ntos-kernal-hook-inprod32.html" Which was posted on 10-04-2009, 02:29 PM is quite old, so the Security Team may have missed it, this happens as the team is very busy at times and a thread will occasionally slip through undetected.

Please allow the Security Team time to review your thread, I'm sure they're more than happy to help you. You simply must have patience. Thank you for understanding.

**wrench97** · 10-31-2009, 03:51 AM

Following the instructions is usually the best way to get help> NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

This is a free site staffed by volunteers if you start out by not following the posted instructions at the top of every page(First Steps) it's a good sign you won't follow any later.

DonaldG · 10-31-2009, 05:23 AM

Camit -

You are NOT doing yourself a favour by claiming that this site is badly managed. Your poll is an insult to the staff, all of whom are volunteers who give their time free to help people like you.

All of our security responders are TRAINED & QUALIFIED so when you do get a reply, you can be assured of a highly skilled person is dealing with your problem. We do not allow any responder in the security section to be active there until and unless he or she has passed through our training academy.

While we regret that you have had to wait, there are procedures to follow.

Please follow the guidance give by wrench97 in his post above and also read the rules of the forum, a link to them is on every page.

Thank You.

You insulting poll is closed!

~~Engineer Babar~~ · 10-31-2009, 12:49 PM

Quote:

Originally Posted by camit

what kind of site is this and it very badly managed

Sorry to say but you are wrong.. The malware removal forum is very busy and all the good persons helping there are volunteers having jobs and also have a family life.. It is the best managed site and forum on the net.. You can bump your thread if no one replies within 72 hours.

Thanks Camit

EB

View Poll Results: This site is not properly managed - nobody botherly to resolve simple verification
no feedback if user if something is wrong while putting query	0	0%
reponse time is vry bad - even if logs are posted	0	0%
Multiple Choice Poll. Voters: 0. You may not vote on this poll

10-31-2009, 02:18 AM	#1 (permalink)
camit Registered User Join Date: Oct 2009 Posts: 3 OS: xp service pack 3	noone is replying to my question what kind of site is this and it very badly managed - no feedback in case i hv not put my porblem correctly

10-31-2009, 03:09 AM	#2 (permalink)
5NIPER_WOLF Senior Tech, Games Team Join Date: Jan 2009 Location: Toronto Canada Posts: 3,228 OS: Windows VISTA Home Premium 64-Bit/Fedora 11/Mandriva/WinXP SP3 My System Blog Entries: 3	Re: noone is replying to my question Your thread "http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/419531-rookit-virus-problems-ntos-kernal-hook-inprod32.html" Which was posted on 10-04-2009, 02:29 PM is quite old, so the Security Team may have missed it, this happens as the team is very busy at times and a thread will occasionally slip through undetected. Please allow the Security Team time to review your thread, I'm sure they're more than happy to help you. You simply must have patience. Thank you for understanding. __________________ Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages.

10-31-2009, 03:51 AM	#3 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,469 OS: Win7	Re: noone is replying to my question Following the instructions is usually the best way to get help> NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help This is a free site staffed by volunteers if you start out by not following the posted instructions at the top of every page(First Steps) it's a good sign you won't follow any later. __________________ Power Supply and Selection

10-31-2009, 05:23 AM	#4 (permalink)
DonaldG Manager Home Support, Assistant Manager Articles Team Join Date: Aug 2007 Location: Somerset, UK Posts: 10,164 OS: XPsp2 Laptop & Vista Ultimate Desktop My System Blog Entries: 1	Re: noone is replying to my question Camit - You are NOT doing yourself a favour by claiming that this site is badly managed. Your poll is an insult to the staff, all of whom are volunteers who give their time free to help people like you. All of our security responders are TRAINED & QUALIFIED so when you do get a reply, you can be assured of a highly skilled person is dealing with your problem. We do not allow any responder in the security section to be active there until and unless he or she has passed through our training academy. While we regret that you have had to wait, there are procedures to follow. Please follow the guidance give by wrench97 in his post above and also read the rules of the forum, a link to them is on every page. Thank You. You insulting poll is closed! __________________ . Lest we forget... "They shall grow not old, as we that are left grow old; Age shall not weary them, nor the years condemn. At the going down of the sun and in the morning We will remember them." Submit New Articles Here TSF's Photographer's Corner . Last edited by DonaldG; 10-31-2009 at 05:35 AM.