Tech support forums error

clickitysplit · 08-16-2009, 10:57 AM

Attempted to search forums for "VERIZON MEDIA MANAGER," and got this error message in return:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 1048576 bytes) in /home/tsf/public_html/search.php on line 1011

**Glaswegian** · 08-16-2009, 11:51 AM

Hi and welcome.

We have recently updated our servers and most of the problems have been fixed. I will report this to Admin - thanks for letting us know.

**Jason09** · 08-16-2009, 05:59 PM

Over the last few weeks, this problem has occured to several different people on the forum, myself included. It may help to narrow down the search, such as the date and replies etc.

Michael York · 08-17-2009, 04:00 PM

Hello,

I am receiving a similar error when I search for "Norton". I have tried the search 1 week back and 2 weeks back and seem to always get the same error. It was working fine about 3 weeks ago.

Thanks,
Mike

**justpassingby** · 08-17-2009, 05:29 PM

This happens when you search using very common terms.

A workaround is to use google and to type site:www.techsupportforum.com at the end of your search query.

Michael York · 08-28-2009, 04:48 PM

Quote:

Originally Posted by justpassingby

This happens when you search using very common terms.

A workaround is to use google and to type site:www.techsupportforum.com at the end of your search query.

The problem with searching this way is that it is difficult to search in a date range as we used to be able to do on the site. Is there a string to search for "product" "date" using Google?

**justpassingby** · 08-29-2009, 05:19 PM

not sure, it's not documented here : http://www.google.com/help/cheatsheet.html

roast · 09-01-2009, 09:40 AM

Searched for "nvidia ethernet windows 7" to see if I can answer some questions on it:

"Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 1048576 bytes) in /home/tsf/public_html/search.php on line 1011"

:(

Mick.

**koala** · 09-01-2009, 09:55 AM

Mick, I just ran the same search for nvidia ethernet windows 7 (with and without quotation marks) with no date filters. It took 20 seconds to complete both searches and gave 250 results.

Try again in a few minutes and see if you get an error.

Blair · 09-07-2009, 02:41 PM

Simple fix for admin, PHP changed how they count memory. Since 5.x the old default of 8MB won't be enough. Change PHP.INI to allocate more memory for PHP (requires root access). Since 5.2 the default is 128MB:

open php.ini

look for
memory_limit = 8M

change this to

memory_limit = 128M

Problem solved. :)

**koala** · 09-07-2009, 02:55 PM

Thanks, Blair. I've passed your advice on to admin.

roast · 09-08-2009, 02:54 AM

Just tested "nvidia ethernet windows 7" again, same thing happened. Cleared all Caches, to no avail.

-Mick.

**koala** · 09-08-2009, 03:08 AM

Mick, I repeated your search again. No problems here using Firefox.

No reply yet to my notifying admin. I think Jason's still away on his honeymoon. I'll keep this thread updated with any progress.

Michael York · 09-08-2009, 11:10 AM

Quote:

Originally Posted by koala

Mick, I repeated your search again. No problems here using Firefox.

No reply yet to my notifying admin. I think Jason's still away on his honeymoon. I'll keep this thread updated with any progress.

Thanks koala.

I'll continue to try my searches.

Thanks,
Mike

Michael York · 09-08-2009, 05:47 PM

Just and FYI, I again tried my searches today and am still instantly receiving the same php error. I tired it with Chrome, IE 8 and FF 3.5.1. Tonight I will test it at home with my Mac and see if I can get results. This is frustrating :(

08-16-2009, 10:57 AM	#1 (permalink)
clickitysplit Registered User Join Date: Aug 2009 Posts: 1 OS: XP SP3	Tech support forums error Attempted to search forums for "VERIZON MEDIA MANAGER," and got this error message in return: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 1048576 bytes) in /home/tsf/public_html/search.php on line 1011

08-16-2009, 11:51 AM	#2 (permalink)
Glaswegian Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic Join Date: Sep 2005 Location: Glasgow Posts: 25,482 OS: Win XP Pro SP3 / Win 7 Pro My System Blog Entries: 10	Re: Tech support forums error Hi and welcome. We have recently updated our servers and most of the problems have been fixed. I will report this to Admin - thanks for letting us know. __________________ Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner

08-16-2009, 05:59 PM	#3 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,348 OS: Windows XP Home Edition Service Pack 3 My System	Re: Tech support forums error Over the last few weeks, this problem has occured to several different people on the forum, myself included. It may help to narrow down the search, such as the date and replies etc. __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.

08-17-2009, 04:00 PM	#4 (permalink)
Michael York Registered User Join Date: Nov 2007 Posts: 175 OS: Win XP/Vista	Re: Tech support forums error Hello, I am receiving a similar error when I search for "Norton". I have tried the search 1 week back and 2 weeks back and seem to always get the same error. It was working fine about 3 weeks ago. Thanks, Mike __________________ Michael York Norton Authorized Support Team Symantec Corporation

08-17-2009, 05:29 PM	#5 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 6,219 OS: XP Home SP3 / Ubuntu My System	Re: Tech support forums error This happens when you search using very common terms. A workaround is to use google and to type site:www.techsupportforum.com at the end of your search query. __________________ Malware removal steps. Post your logs there and not here ! Posting system specs

08-29-2009, 05:19 PM	#7 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 6,219 OS: XP Home SP3 / Ubuntu My System	Re: Tech support forums error not sure, it's not documented here : http://www.google.com/help/cheatsheet.html __________________ Malware removal steps. Post your logs there and not here ! Posting system specs

09-01-2009, 09:40 AM	#8 (permalink)
roast Registered User Join Date: Nov 2006 Location: Ireland Posts: 154 OS: Windows 7 x64 7600, and Windows (notsotiny) 7 7600 x86 and x64 - Across 3 machines. My System	Re: Tech support forums error Searched for "nvidia ethernet windows 7" to see if I can answer some questions on it: "Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 1048576 bytes) in /home/tsf/public_html/search.php on line 1011" :( Mick.

09-01-2009, 09:55 AM	#9 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,355 OS: XP/7/Ubuntu My System	Re: Tech support forums error Mick, I just ran the same search for nvidia ethernet windows 7 (with and without quotation marks) with no date filters. It took 20 seconds to complete both searches and gave 250 results. Try again in a few minutes and see if you get an error. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

09-07-2009, 02:41 PM	#10 (permalink)
Blair Visitor, Security Team Join Date: Nov 2003 Location: Flatlander Posts: 27 OS: WindowsXP	Re: Tech support forums error Simple fix for admin, PHP changed how they count memory. Since 5.x the old default of 8MB won't be enough. Change PHP.INI to allocate more memory for PHP (requires root access). Since 5.2 the default is 128MB: open php.ini look for memory_limit = 8M change this to memory_limit = 128M Problem solved. :)

09-07-2009, 02:55 PM	#11 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,355 OS: XP/7/Ubuntu My System	Re: Tech support forums error Thanks, Blair. I've passed your advice on to admin. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

09-08-2009, 02:54 AM	#12 (permalink)
roast Registered User Join Date: Nov 2006 Location: Ireland Posts: 154 OS: Windows 7 x64 7600, and Windows (notsotiny) 7 7600 x86 and x64 - Across 3 machines. My System	Re: Tech support forums error Just tested "nvidia ethernet windows 7" again, same thing happened. Cleared all Caches, to no avail. -Mick. __________________ I'm a Sony VAIO technical support agent - any questions relating to Sony VAIO Notebook or Desktop computers, feel free to ask.

09-08-2009, 03:08 AM	#13 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,355 OS: XP/7/Ubuntu My System	Re: Tech support forums error Mick, I repeated your search again. No problems here using Firefox. No reply yet to my notifying admin. I think Jason's still away on his honeymoon. I'll keep this thread updated with any progress. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

09-08-2009, 05:47 PM	#15 (permalink)
Michael York Registered User Join Date: Nov 2007 Posts: 175 OS: Win XP/Vista	Re: Tech support forums error Just and FYI, I again tried my searches today and am still instantly receiving the same php error. I tired it with Chrome, IE 8 and FF 3.5.1. Tonight I will test it at home with my Mac and see if I can get results. This is frustrating :( __________________ Michael York Norton Authorized Support Team Symantec Corporation