Wow - that was fast!

saxxist · 09-03-2008, 12:36 PM

I submitted a thread on Aug. 19, no response by Aug. 26, so I politely asked for a "Bump, please."

By Aug. 30, still no response, so I simply asked when they might be able to get to it.

Still no response by today, so I said "no thanks", with a poor rating. That's when I finally got a response from tetonbob, with another "no thanks" reply back to him.

Within 5 minutes the entire thread is removed! And and a "low rating" is eliminated from the database.

Wow - that was fast!

**justpassingby** · 09-03-2008, 01:48 PM

Bumped threads will take longer to get noticed since many of us use the "search this forum" => "unanswered threads" feature. It seems amateur had already edited your thread, probably merged two of your posts, so that it kept the 0-reply status. If you had read the 5-steps instructions you wouldn't have bumped more than once :

Quote:

Originally Posted by Glaswegian

We look for 0 reply, or 1 reply threads to respond to. So, do not bump more than once.

This being said, and as tetonbob rightfully remarked, you've already used TSF's free services for several of your customer's computers. Again, if you had read the instructions you would have understood tetonbob's decision.

Quote:

Originally Posted by MicroBell

It is not our intent to repeatedly remove malware from the same member's machines.

09-03-2008, 12:36 PM	#1 (permalink)
saxxist Registered User Join Date: Aug 2007 Posts: 45 OS: xp	Wow - that was fast! I submitted a thread on Aug. 19, no response by Aug. 26, so I politely asked for a "Bump, please." By Aug. 30, still no response, so I simply asked when they might be able to get to it. Still no response by today, so I said "no thanks", with a poor rating. That's when I finally got a response from tetonbob, with another "no thanks" reply back to him. Within 5 minutes the entire thread is removed! And and a "low rating" is eliminated from the database. Wow - that was fast!