TSF IRC room.

screen317 · 12-28-2007, 02:14 AM

Well the topic has been addressed in the past (year or two ago), and I thought I'd bring it up for discussion.

Since the TSF Chat Room gives me a 404 error, would it be feasible to create an irc channel for TSF?

**carsey** · 12-28-2007, 07:54 AM

What would be discussed in the IRC room?

12-28-2007, 10:38 AM

Things such as Hardware Help, MS Support, that kind of stuff? It gives another way to gain access to our never ending support options

**carsey** · 12-28-2007, 11:31 AM

Discussed here and was decided that its not efficient for future reference as explained here:

Chat system

12-28-2007, 11:39 AM

I read it, thanks carsey

.

Also we have a chat room!! Why didn't I know about this

. Can someone give me instruction for me to get there or a link.

**carsey** · 12-28-2007, 11:41 AM

I think its gone now.

**oddball2910** · 12-28-2007, 12:12 PM

How come the preexisting chat is gone now? lack of interest, or did people *such as myself* just not know about it?

**carsey** · 12-28-2007, 12:14 PM

Not many staff used it and the reasons in the thread i gave a link to.

screen317 · 12-28-2007, 12:20 PM

Thanks for all of the information everyone. :)

**oddball2910** · 12-28-2007, 12:22 PM

Doesn't mean you cant have a chat room just to talk, after all the forum does have lots social aspects to it. In addition, lots of members would be more than willing to point someone who wanted help in the right direction if they were unsure of where to go.

**carsey** · 12-28-2007, 12:25 PM

It could also be used for spammers advertising things.

**Done_Fishin** · 12-30-2007, 10:01 AM

I've seen this idea about using chat rooms in other groups and forums .. and it never seems to have worked in any of them.
It's a great idea in theory but no good in practice .. when on a forum if you want to get up and ignore everything around you .. you can do it easily .. when it's live and you're in the hot seat, you don't get away so easily. You'll also find that you have to see it through to the end . Can't say after 3 hours of talking someone halfway through a problem "Time for bed bye"" catch you tomorrow .. and leave a half disassembled PC in pieces on the kitchen floor. Nor will you get anyone coming in to take over ..he won't have any recourse to material to know what has been done & why - nor what's left to be sorted out ..

IRC is a great way for people to chat and say hello , share some ideas and whatever but not for recording and sharing problems and problem solving ..

If you want IRC .. just give your details in your profile ..
and just remind me .. for those who have put their details there .. how may people have called & asked you to help solve a problem???

**Doby** · 12-31-2007, 06:28 PM

We tried it on another forum I belonged too, did not work so well, we even had a live staff meeting that accomplished nothing

Geekgirl · 01-02-2008, 06:35 AM

Another forum I am a member of has a Chatbox. It is an Off-Topic chat area. They do not respond to Technical Support requests in this area. All requests for Technical Support must be posted in the appropriate forums. It gives members a chance to say hello to each other in real time and seems to work well. ...just a thought

**speedster123** · 01-03-2008, 04:05 AM

sounds good

ebackhus · 01-03-2008, 11:44 AM

I'd like to have an IRC channel just for goofing around and talking shop.

**carsey** · 01-03-2008, 11:46 AM

I can see the positives but i can also see that many people would ask questions about how to solve problems in it aswell.

**grumpygit** · 01-03-2008, 12:10 PM

I think carsey is right. Its already happening in the Blogs.
http://www.techsupportforum.com/blog...tml#comment100

Geekgirl · 01-04-2008, 04:44 AM

All you do is tell them to start a thread.

**carsey** · 01-04-2008, 04:52 AM

I also suppose we could filter out URLs to prevent spam aswell.

12-28-2007, 02:14 AM	#1 (permalink)
screen317 Analyst, Security Team Join Date: Mar 2006 Location: Los Angeles Posts: 627 OS: Windows XP Home SP3 My System	TSF IRC room. Well the topic has been addressed in the past (year or two ago), and I thought I'd bring it up for discussion. Since the TSF Chat Room gives me a 404 error, would it be feasible to create an irc channel for TSF? __________________ †Gospodine, smiluj se nama†

12-28-2007, 07:54 AM	#2 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Re: TSF IRC room. What would be discussed in the IRC room? __________________ Submit New Articles Here

12-28-2007, 10:38 AM	#3 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: TSF IRC room. Things such as Hardware Help, MS Support, that kind of stuff? It gives another way to gain access to our never ending support options

12-28-2007, 11:31 AM	#4 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Re: TSF IRC room. Discussed here and was decided that its not efficient for future reference as explained here: Chat system __________________ Submit New Articles Here

12-28-2007, 11:39 AM	#5 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: TSF IRC room. I read it, thanks carsey . Also we have a chat room!! Why didn't I know about this . Can someone give me instruction for me to get there or a link.

12-28-2007, 11:41 AM	#6 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Re: TSF IRC room. I think its gone now. __________________ Submit New Articles Here

12-28-2007, 12:12 PM	#7 (permalink)
oddball2910 TSF Enthusiast Join Date: Dec 2006 Posts: 2,108 OS: WinXP SP2 My System	Re: TSF IRC room. How come the preexisting chat is gone now? lack of interest, or did people such as myself just not know about it? __________________

12-28-2007, 12:14 PM	#8 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Re: TSF IRC room. Not many staff used it and the reasons in the thread i gave a link to. __________________ Submit New Articles Here

12-28-2007, 12:20 PM	#9 (permalink)
screen317 Analyst, Security Team Join Date: Mar 2006 Location: Los Angeles Posts: 627 OS: Windows XP Home SP3 My System	Re: TSF IRC room. Thanks for all of the information everyone. :) __________________ †Gospodine, smiluj se nama†

12-28-2007, 12:22 PM	#10 (permalink)
oddball2910 TSF Enthusiast Join Date: Dec 2006 Posts: 2,108 OS: WinXP SP2 My System	Re: TSF IRC room. Doesn't mean you cant have a chat room just to talk, after all the forum does have lots social aspects to it. In addition, lots of members would be more than willing to point someone who wanted help in the right direction if they were unsure of where to go. __________________

12-28-2007, 12:25 PM	#11 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Re: TSF IRC room. It could also be used for spammers advertising things. __________________ Submit New Articles Here

12-30-2007, 10:01 AM	#12 (permalink)
Done_Fishin Moderator Hardware Team Join Date: Oct 2006 Location: Brit living in Greece Posts: 7,490 OS: WinME, WinXP Pro SP3, Win7 Beta, Ubuntu 9.04 & Netbook Remix & CD2USB, Mepis 6.5, Fedora 10 My System	Re: TSF IRC room. I've seen this idea about using chat rooms in other groups and forums .. and it never seems to have worked in any of them. It's a great idea in theory but no good in practice .. when on a forum if you want to get up and ignore everything around you .. you can do it easily .. when it's live and you're in the hot seat, you don't get away so easily. You'll also find that you have to see it through to the end . Can't say after 3 hours of talking someone halfway through a problem "Time for bed bye"" catch you tomorrow .. and leave a half disassembled PC in pieces on the kitchen floor. Nor will you get anyone coming in to take over ..he won't have any recourse to material to know what has been done & why - nor what's left to be sorted out .. IRC is a great way for people to chat and say hello , share some ideas and whatever but not for recording and sharing problems and problem solving .. If you want IRC .. just give your details in your profile .. and just remind me .. for those who have put their details there .. how may people have called & asked you to help solve a problem??? __________________ . . I'm not old!! I'm age impaired .. D_F I DON'T PLAY GAMES How to mark your thread as solved HDD DIAG UTILS TSF's Photographer's Corner

12-31-2007, 06:28 PM	#13 (permalink)
Doby Moderator Hardware Team Join Date: Jan 2006 Location: Central PA (USA) Posts: 8,083 OS: XP sp2/ Vista My System	Re: TSF IRC room. We tried it on another forum I belonged too, did not work so well, we even had a live staff meeting that accomplished nothing __________________ Would you like to help TSF fight cancer and other diseases??? JOIN TEAM TSF

01-02-2008, 06:35 AM	#14 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,171 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: TSF IRC room. Another forum I am a member of has a Chatbox. It is an Off-Topic chat area. They do not respond to Technical Support requests in this area. All requests for Technical Support must be posted in the appropriate forums. It gives members a chance to say hello to each other in real time and seems to work well. ...just a thought __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

01-03-2008, 04:05 AM	#15 (permalink)
speedster123 Mentor Join Date: Oct 2006 Location: United States-New York-Long Island Posts: 5,219 OS: xp pro SP3	Re: TSF IRC room. sounds good __________________

01-03-2008, 11:44 AM	#16 (permalink)
ebackhus Manager, Design Join Date: Apr 2005 Location: SATX Posts: 14,262 OS: WinXP Pro SP3/Windows 7 RTM My System Blog Entries: 28	Re: TSF IRC room. I'd like to have an IRC channel just for goofing around and talking shop. __________________ ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses.

01-03-2008, 11:46 AM	#17 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Re: TSF IRC room. I can see the positives but i can also see that many people would ask questions about how to solve problems in it aswell. __________________ Submit New Articles Here

01-03-2008, 12:10 PM	#18 (permalink)
grumpygit T-Shirt Winner Join Date: Oct 2006 Location: hertford, england Posts: 4,743 OS: win xp pro sp3 My System Blog Entries: 2	Re: TSF IRC room. I think carsey is right. Its already happening in the Blogs. http://www.techsupportforum.com/blog...tml#comment100 __________________ Grumpygit

01-04-2008, 04:44 AM	#19 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,171 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: TSF IRC room. All you do is tell them to start a thread. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

01-04-2008, 04:52 AM	#20 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Re: TSF IRC room. I also suppose we could filter out URLs to prevent spam aswell. __________________ Submit New Articles Here