Set time on Viper 5901 Remote

firecop1 · 10-20-2009, 06:19 PM

Have a feeling that I made a huge mistake by having Best Buy install a 5901 system with the Smartstart. I left the store without the Smartstart working as they did not know how to set it up and had no user name and password to login.
Additionally, they did not know how to set the time on the remote and could not answer my question about where the sensors for the indoor and outdoor temperature are (not sure if there is an outdoor sensor as I did not see any wire run out of the vehicle.

I read through the manual and found nothing about setting the time so at this point any help would be appreciated.

Thanks

jaggerwild · 10-20-2009, 06:31 PM

Hey Fire!
Lee should chime in soon he will or should have answers for you.Only suggestion I have is I would demand my money back as you paid them to do the work and they did not complete it, I also suggest you get in contact with DEI (Directed Electronics Inc) see if they will do anything for you. Also so they know about this best buy, They also may have done damage to the auto as they really do not know what they are doing most of the time....

Good luck post back!

firecop1 · 10-21-2009, 06:47 AM

Thanks for the reply Jagger. This continue to get better. This morning I set the alarm with the remote. It locked the doors and confirmed with one chirp. (this is a 2009 Ford F150). I then proceeded to unlock the drivers door and when I opened it, nothing happened! No alarm-nothing. When I closed the door I got the 4 warning chirps but thats it. Apparently they told me yesterday that there is no way to monitor the entry so they ha to use the interior light. He said that he had to program it to ignore the light when it was on but that it will still work as it is supposed to. (made no sense at the time). So basically I have no protection from intrusion.

Additionally, I have a four section bedcover that I wanted to protect using two pin switches. They told me it could not be done as the cover would not close properly and that they could not get a ground if they used a mercury switch. Any suggestion for an effective way to monitor the truck bed?

I would like them to take the system out but at this point I am afraid it will do more damage. As for calling DEI, do you think they are going to care about me over Best Buy? They went with them exclusively on this smart start for the iphone so I am sure my problems will be of little concern to them.

Of little importance at this point--I found the manual online and was able to set the time on the remote.

**Snoopdogie187** · 10-21-2009, 05:00 PM

I would call up DEI anyway, just as a try. I have heard about a lot of complants about best buy doing any work to a car. Do what jagger said.

If worst comes to worst, it might be best to have a different place look everything over and fix all of the problems. If you are handy, and can find an installer manual for the arlarm, it isn't too bad to do it youself I think. You just have to take your time. I also think its better to do it yourself, everyone (pro) looking to break in will have an idea of how the professioal installers do things, and you can change it up a little. Thats just my opinion though.

As far as the truck bed, depending on the design, you can have a normal switch (like door) or possibly a different switch, wired together on the same channel on the alarm. Sorry without seeing the bed cover I can't give a better detail of a way to do it but there is always a way.

**Raylo** · 10-22-2009, 05:34 AM

I second the DIY recommendation. I had a DEI system installed by Circuit City in 1997. It turned into a nightmare. 1 1/2 years later the system failed in a way that drained my battery so I had to disconnect all the power feeds. Then when I went back to CC their "lifetime warranty" turned out to be useless since DEI had dropped them as an authorized dealer. So even if I could find another dealer the uninstall/reinstall work would not have been covered, even if DEI would then cover any hardware that was defective.... and how to tell if it was defective H/W vs install?? I would have ended up paying more than the original purchase.

So, you folks getting these done at Best Buy should worry that if there are so many install issues DEI might one day drop them, leaving you out in the cold.

fastfords4me · Yesterday, 08:19 PM

As for protecting your bed cover, it sounds like you need to add a RF proximity sensor to your system. It emits an invisible field around your vehicle that will trigger your alarm if someone persists in staying too close after the warn away chirps. Also, I recall seeing a special wiring direction specific to 2009 F150's. Good luck!

10-20-2009, 06:19 PM	#1 (permalink)
firecop1 Registered User Join Date: Oct 2009 Posts: 2 OS: OSX	Set time on Viper 5901 Remote Have a feeling that I made a huge mistake by having Best Buy install a 5901 system with the Smartstart. I left the store without the Smartstart working as they did not know how to set it up and had no user name and password to login. Additionally, they did not know how to set the time on the remote and could not answer my question about where the sensors for the indoor and outdoor temperature are (not sure if there is an outdoor sensor as I did not see any wire run out of the vehicle. I read through the manual and found nothing about setting the time so at this point any help would be appreciated. Thanks

10-20-2009, 06:31 PM	#2 (permalink)
jaggerwild TSF Gearhead Join Date: May 2007 Location: NY Posts: 828 OS: Windows XP32 bit/Vista HB 64bit My System	Re: Set time on Viper 5901 Remote Hey Fire! Lee should chime in soon he will or should have answers for you.Only suggestion I have is I would demand my money back as you paid them to do the work and they did not complete it, I also suggest you get in contact with DEI (Directed Electronics Inc) see if they will do anything for you. Also so they know about this best buy, They also may have done damage to the auto as they really do not know what they are doing most of the time.... Good luck post back! __________________ Please if you need help, start a new thread with questions only after reading the first few sticky's up top. http://www.techsupportforum.com/auto...ter/car-audio/ A Link for Viper alarm owners http://www.directed.com/Support/Prod...es/Owners.aspx

10-21-2009, 06:47 AM	#3 (permalink)
firecop1 Registered User Join Date: Oct 2009 Posts: 2 OS: OSX	Re: Set time on Viper 5901 Remote Thanks for the reply Jagger. This continue to get better. This morning I set the alarm with the remote. It locked the doors and confirmed with one chirp. (this is a 2009 Ford F150). I then proceeded to unlock the drivers door and when I opened it, nothing happened! No alarm-nothing. When I closed the door I got the 4 warning chirps but thats it. Apparently they told me yesterday that there is no way to monitor the entry so they ha to use the interior light. He said that he had to program it to ignore the light when it was on but that it will still work as it is supposed to. (made no sense at the time). So basically I have no protection from intrusion. Additionally, I have a four section bedcover that I wanted to protect using two pin switches. They told me it could not be done as the cover would not close properly and that they could not get a ground if they used a mercury switch. Any suggestion for an effective way to monitor the truck bed? I would like them to take the system out but at this point I am afraid it will do more damage. As for calling DEI, do you think they are going to care about me over Best Buy? They went with them exclusively on this smart start for the iphone so I am sure my problems will be of little concern to them. Of little importance at this point--I found the manual online and was able to set the time on the remote.

10-21-2009, 05:00 PM	#4 (permalink)
Snoopdogie187 Oh! What shall I be? Join Date: Jun 2002 Posts: 2,537 OS: Vista Home Premium SP1, mom: XP Pro SP2 My System	Re: Set time on Viper 5901 Remote I would call up DEI anyway, just as a try. I have heard about a lot of complants about best buy doing any work to a car. Do what jagger said. If worst comes to worst, it might be best to have a different place look everything over and fix all of the problems. If you are handy, and can find an installer manual for the arlarm, it isn't too bad to do it youself I think. You just have to take your time. I also think its better to do it yourself, everyone (pro) looking to break in will have an idea of how the professioal installers do things, and you can change it up a little. Thats just my opinion though. As far as the truck bed, depending on the design, you can have a normal switch (like door) or possibly a different switch, wired together on the same channel on the alarm. Sorry without seeing the bed cover I can't give a better detail of a way to do it but there is always a way. __________________ Infected computer? click here Has TSF Helped You? Posting System Specifications Please Donate to TSF

10-22-2009, 05:34 AM	#5 (permalink)
Raylo TSF Enthusiast Join Date: Feb 2006 Location: Maryland, USA Posts: 524 OS: XP Desktop, Vista HP Notebook, XP Notebook	Re: Set time on Viper 5901 Remote I second the DIY recommendation. I had a DEI system installed by Circuit City in 1997. It turned into a nightmare. 1 1/2 years later the system failed in a way that drained my battery so I had to disconnect all the power feeds. Then when I went back to CC their "lifetime warranty" turned out to be useless since DEI had dropped them as an authorized dealer. So even if I could find another dealer the uninstall/reinstall work would not have been covered, even if DEI would then cover any hardware that was defective.... and how to tell if it was defective H/W vs install?? I would have ended up paying more than the original purchase. So, you folks getting these done at Best Buy should worry that if there are so many install issues DEI might one day drop them, leaving you out in the cold. Last edited by Raylo; 10-22-2009 at 05:36 AM.

Yesterday, 08:19 PM	#6 (permalink)
fastfords4me Registered User Join Date: Jun 2008 Posts: 2 OS: xp sp3	Re: Set time on Viper 5901 Remote As for protecting your bed cover, it sounds like you need to add a RF proximity sensor to your system. It emits an invisible field around your vehicle that will trigger your alarm if someone persists in staying too close after the warn away chirps. Also, I recall seeing a special wiring direction specific to 2009 F150's. Good luck! Last edited by fastfords4me; Yesterday at 08:21 PM.