AOL freezes (need aol for wife)

brajolist · 11-12-2008, 08:05 PM

need to get my system to sign on to AOL which is now freezing upon the 'checking password' step. my wife is addicted to aol and needs to have it working properly, i typically use eihter slim browser or firefox which appear to be working properly (as i can get on aol through these for now). I recentyl cleaned out my registry using spy bot and neglected to obtain any log file or back up. all in aol software quick 'fixes' etc. are not working for me. and I have also performed an upgrade to aol. my error message reads as follows.
Error AC-0000; err 0x90000000
I would preffer not to try to remove all aol and downlaod/re-install as i may loose information and am not sure that will even work.
also - as you may know aol support for free is gone
help - thanks,

**simpswr** · 11-12-2008, 08:14 PM

and welcome to the Forum

AOL does not support their browser any more free or paid. . Has she tried the web version using IE?

www.aol.com

brajolist · 11-13-2008, 08:00 AM

i think that is the way to go at this point...ie works fine with that. she is just very used to going in through aol directly.

11-12-2008, 08:05 PM	#1 (permalink)
brajolist Registered User Join Date: Nov 2008 Posts: 2 OS: xp sp3	AOL freezes (need aol for wife) need to get my system to sign on to AOL which is now freezing upon the 'checking password' step. my wife is addicted to aol and needs to have it working properly, i typically use eihter slim browser or firefox which appear to be working properly (as i can get on aol through these for now). I recentyl cleaned out my registry using spy bot and neglected to obtain any log file or back up. all in aol software quick 'fixes' etc. are not working for me. and I have also performed an upgrade to aol. my error message reads as follows. Error AC-0000; err 0x90000000 I would preffer not to try to remove all aol and downlaod/re-install as i may loose information and am not sure that will even work. also - as you may know aol support for free is gone help - thanks,

11-12-2008, 08:14 PM	#2 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,318 OS: XP, Vista, Win 7	Re: AOL freezes (need aol for wife) and welcome to the Forum AOL does not support their browser any more free or paid. . Has she tried the web version using IE? www.aol.com __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

11-13-2008, 08:00 AM	#3 (permalink)
brajolist Registered User Join Date: Nov 2008 Posts: 2 OS: xp sp3	Re: AOL freezes (need aol for wife) i think that is the way to go at this point...ie works fine with that. she is just very used to going in through aol directly.