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Mozilla/Firefox Browsers Firefox support issues

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Old 01-10-2006, 07:22 PM   #1 (permalink)
mh3
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OS: WinXP w/SP2


Firefox will not download

While running Firefox 1.0.7, I tried to download ver 1.5. Firefox would only freeze up. I uninstalled Firefox and downloaded the program using IE. The sownload was successful. However, Firefox will not download anything--text or images to my computer. It just hangs up and is very difficult to get out of the program short of rebooting. Am running Windows XP w/ SP 2. Until a week ago, evertything operated properly. I need help
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Old 01-16-2006, 01:12 AM   #2 (permalink)
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OS: XP Pro


It could be a Profiles problem. The Firefox 1.5 upgrade should bring your 1.0.x Profiles folder up to the 1.5 format. Perhaps that process didn't work for you. I think it's best to create a new Profile anyway when a major upgrade is released. So, perhaps try deleting the existing Profiles folder and get off to a clean start with a new one. I feel this would stand a fairly good chance of remedying the problem.

If you choose to try this, don't forget to back up your 'Bookmarks.html' file before doing anything with the Profiles folder. Extensions etc can always be reinstalled but losing bookmarks can be tragic.
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Old 01-16-2006, 03:37 PM   #3 (permalink)
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Bookmarks > Manage Bookmarks > File > Export
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Old 02-06-2006, 01:29 PM   #4 (permalink)
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Official fix

This is concerning being unable to download/install due to user disabling download in previous version of ffx:
http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_%28Firefox%29
follow the receipt in the top, and don't try any of the patches on the bug fix site:
"Firefox 1.5: If you previously disabled this option and then updated to Firefox 1.5, the disabled setting will be carried over. Since the option to enable software installation no longer exists in the UI, you will need to use about:config to reset the "xpinstall.enabled" preference to the default "true" value (bug 310737). Here's step by step how to do this: Type about:config to Location Bar and hit enter. Type xpi to filter and find xpinstall.enabled. Make sure it's value is true. (double click will toggle)."

worked fine for me, since I installed 1.5 over a previous release

Last edited by sigve; 02-06-2006 at 01:32 PM.
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