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Mozilla/Firefox Browsers Firefox support issues

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Old 10-23-2005, 05:46 PM   #1 (permalink)
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Join Date: Oct 2005
Posts: 4
OS: Windows XP SP2


Pop-up problem

OK I don't know where these things have come from but they are REALLY annoying.

Every now and then a pop-up will appear on screen from no where. Literally from no where. I don't even have to have a Firefox browser window open.

The pop-ups are directed to a site called www.ad-w-a-r-e.com which then randomly directs to an advert site.

I have no idea how to get rid of this and have exausted my current knowledge. I have tried the following...

- Microsoft Anti-spyware
- Ad-aware SE
- Spybot S&D
- Ewido Security Suite

All of which found bits of spyware but none of which have cleaned this problem from my machine. These pop-ups really are driving me mad. If I DO have a browser window open then when the pop-up decides to come along it takes over my current window which means I have had to write this post in Notepad and then copy&paste the content into a new thread as I keep losing the text i've already typed when the page redirects.

I have also checked out my MSCONFIG startup items, the processes tab in Task manager and the Add/Remove programs dialogue in Control Panel but nothing there seems 'dodgy'.

Any help is greatly appreciated - PLEASE reply asap as this really is driving me insane and means I can't browse the web, play games or even listen to music in peace without a pop-up disturbing me!

Thanks very much in advance!

Jamie

Windows XP SP2 - Mozilla Firefox 1.0.7
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Old 10-23-2005, 05:50 PM   #2 (permalink)
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Join Date: Oct 2005
Posts: 4
OS: Windows XP SP2


My HiJack This Log.......

------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 12:48:33, on 24/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TGTSoft\StyleXP\StyleXP.exe
C:\Program Files\Pixoria\Konfabulator\Konfabulator.exe
C:\Program Files\Pixoria\Konfabulator\Konfabulator.exe
C:\Program Files\Pixoria\Konfabulator\Konfabulator.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iTunes\iTunes.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Darren\Desktop\HijackThis.exe

O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Startup: Konfabulator.lnk = C:\Program Files\Pixoria\Konfabulator\Konfabulator.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{064217AC-9A25-4805-8E52-41583AD9E6E9}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{064217AC-9A25-4805-8E52-41583AD9E6E9}: NameServer = 205.188.146.145
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: ShellScrap - C:\WINDOWS\system32\ir4ml5h11.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

------------------------------------------------------------------------

Please note I have tried to remove the entries...

HKLM\System\CCS\Services\Tcpip\..\{064217AC-9A25-4805-8E52-41583AD9E6E9}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{064217AC-9A25-4805-8E52-41583AD9E6E9}: NameServer = 205.188.146.145

But when I restart the seem to just come back!!!!!!!

How annoying is that?!!!!
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Old 10-24-2005, 07:38 AM   #3 (permalink)
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Hi Giddylad and welcome to TSF.

Sounds like you've nasties on board.

Maybe it'd be worthwhile for a Mod moving your thread to the HJT Help forum as it's not strictly a Firefox only problem.

Hang in there and Good luck.
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Tools > Options > Advanced > Network > Offline Storage > Clear Now


Last edited by keithy397 : 10-24-2005 at 07:39 AM.
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Old 10-24-2005, 08:24 AM   #4 (permalink)
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Thanks Keithy, will do!

The pop-ups are getting less regular now but they're still an annoyance!

Jamie
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