won't open a site

**ChandyNJoe** · 07-16-2005, 03:12 PM

I use the www.weightwatchers.com site and when i installed firefox as u suggested it send me to a site restriction page. It tells me to make sure cookies and java are enable and give me direction for firefox.. I did both of these but still can't veiw the site any suggestions wouold be great! THanks so much!
Chandy

**koala** · 07-17-2005, 04:03 AM

In firefox, go to Tools > Options > Privacy > Cookies, and click the Exceptions button. Type in www.weightwatchers.com and click Allow.

To enable java, go to Tools > Options > Web Features and enable java and javascript. Also check your firewall settings for cookies and java/mobile code.

**ChandyNJoe** · 07-17-2005, 08:30 AM

okay i did all this.......and still it did not work. I was also told that i need afirefox 1.04 instead of the new one but can't seem to figure out where to get the install file. at least that is what weight watchers tech support told me to get. thanks so much

**LoneWolf071** · 07-17-2005, 12:12 PM

it might not be firefox that's the problem. try and do a ping of the site, then see if you can get to it via iexplorer, also, are you running a firewall or any security?

**ChandyNJoe** · 07-17-2005, 01:19 PM

Hi I can access it through ie jsut fine. I recently switched to firefox per this forums suggestions. I just d/l zone alarm and spywaregaurd. i also have mcafee and spybot and adaware. thanks so much

**koala** · 07-18-2005, 01:03 AM

How far into the weightwatchers site did you try to go? Their opening page is "Site requirements - Make sure your browser accepts cookies" but if you scroll down to the bottom and click SITE MAP it will take you to the Main Menu page where you can logon and view the contents.

I've tried this in Firefox with cookies & java turned on and off, works both times.

Don't worry about what their support told you. Firefox 105 has only been available for a few days and is basically the same as 104.

Your list of software should keep you safe, just remember that your firewall's settings can sometimes prevent you from viewing certain things like Java, adverts and sites that require cookies.

Post back if you're still having trouble

07-16-2005, 03:12 PM	#1 (permalink)
ChandyNJoe I helped the forums. Join Date: Jul 2005 Location: PA Posts: 28 OS: xp	won't open a site I use the www.weightwatchers.com site and when i installed firefox as u suggested it send me to a site restriction page. It tells me to make sure cookies and java are enable and give me direction for firefox.. I did both of these but still can't veiw the site any suggestions wouold be great! THanks so much! Chandy

07-17-2005, 04:03 AM	#2 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 9,293 OS: XP/UBUNTU My System	In firefox, go to Tools > Options > Privacy > Cookies, and click the Exceptions button. Type in www.weightwatchers.com and click Allow. To enable java, go to Tools > Options > Web Features and enable java and javascript. Also check your firewall settings for cookies and java/mobile code. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

07-17-2005, 12:12 PM	#4 (permalink)
LoneWolf071 Be Free Join Date: Nov 2004 Location: Texas Posts: 834 OS: Windows XP, Linux	it might not be firefox that's the problem. try and do a ping of the site, then see if you can get to it via iexplorer, also, are you running a firewall or any security? __________________ Suicide Command in Linux : rm -rf / ;) AIM:TheLoneWolf071@aim.com--If You Need Help, Don't Hesitate...

07-18-2005, 01:03 AM	#6 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 9,293 OS: XP/UBUNTU My System	How far into the weightwatchers site did you try to go? Their opening page is "Site requirements - Make sure your browser accepts cookies" but if you scroll down to the bottom and click SITE MAP it will take you to the Main Menu page where you can logon and view the contents. I've tried this in Firefox with cookies & java turned on and off, works both times. Don't worry about what their support told you. Firefox 105 has only been available for a few days and is basically the same as 104. Your list of software should keep you safe, just remember that your firewall's settings can sometimes prevent you from viewing certain things like Java, adverts and sites that require cookies. Post back if you're still having trouble __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

07-17-2005, 08:30 AM	#3 (permalink)
ChandyNJoe I helped the forums. Join Date: Jul 2005 Location: PA Posts: 28 OS: xp	okay i did all this.......and still it did not work. I was also told that i need afirefox 1.04 instead of the new one but can't seem to figure out where to get the install file. at least that is what weight watchers tech support told me to get. thanks so much

07-17-2005, 01:19 PM	#5 (permalink)
ChandyNJoe I helped the forums. Join Date: Jul 2005 Location: PA Posts: 28 OS: xp	Hi I can access it through ie jsut fine. I recently switched to firefox per this forums suggestions. I just d/l zone alarm and spywaregaurd. i also have mcafee and spybot and adaware. thanks so much