Firefox: Unable to connect as well as other browsers[EXCEPT Internet Explorer]

twish · 10-26-2009, 11:12 AM

Hi. I cant seem to get the specific action regarding this problem or something similar. I only had Internet explorer for a month or so sice I purchased my computer. It wasnt working last week, so I decided to search stuffs regarding it and came to a conclusion: System Restore solved the problem.

So, I decided to download more firefox so that it'll be safer. But then, it said: Unable to Connect
# The site could be temporarily unavailable or too busy. Try again in a few
moments.

# If you are unable to load any pages, check your computer's network
connection.

# If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

But my IE and instant messenger are working just fine. I tried the other browsers, none of them work too.

I have no other Antivirus software except for the one installed with the comp.
IM running on a Vista.

Thnx!

**koala** · 10-26-2009, 11:30 AM

Hi, welcome to TSF

Check your firewall to see if it's blocking internet access to Firefox. Whenever you install a new program, the firewall blocks its access to the internet by default as a precaution until you tell it that the program is safe to use.

The firewall usually shows a small popup window in the corner of the screen asking you whether to allow or block the program. Maybe you missed seeing it the first time it appeared, or ignored it if you weren't sure what it meant. You just need to allow it, and tick the box that says 'Remember this setting'. This lets the firewall know that Firefox is safe.

Yulis Cantillo · 10-26-2009, 07:16 PM

If none of sites is reachable, then it's proxy, firewall or DNS issue. Try to ping a web site such as www.google.com.
If you cannot resolve IP address, then it's DNS issue. If ping is timed out, you may use a proxy. Check network setting in IE and replicate it to Firefox (usually 'Options\Connection Settings\Auto-detect proxy settings for this network' will work). If you can ping the site, then use telnet host 80 to connect the port. Failure indicates a firewall issue.

rosscberg · 10-28-2009, 01:21 AM

check the DHCP client.
The service should be stopped. so start the service.

10-26-2009, 11:12 AM	#1 (permalink)
twish Registered User Join Date: Oct 2009 Posts: 1 OS: Vista SP3	Firefox: Unable to connect as well as other browsers[EXCEPT Internet Explorer] Hi. I cant seem to get the specific action regarding this problem or something similar. I only had Internet explorer for a month or so sice I purchased my computer. It wasnt working last week, so I decided to search stuffs regarding it and came to a conclusion: System Restore solved the problem. So, I decided to download more firefox so that it'll be safer. But then, it said: Unable to Connect # The site could be temporarily unavailable or too busy. Try again in a few moments. # If you are unable to load any pages, check your computer's network connection. # If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. But my IE and instant messenger are working just fine. I tried the other browsers, none of them work too. I have no other Antivirus software except for the one installed with the comp. IM running on a Vista. Thnx!

10-26-2009, 11:30 AM	#2 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,299 OS: XP/7/Ubuntu My System	Re: Firefox: Unable to connect as well as other browsers[EXCEPT Internet Explorer] Hi, welcome to TSF Check your firewall to see if it's blocking internet access to Firefox. Whenever you install a new program, the firewall blocks its access to the internet by default as a precaution until you tell it that the program is safe to use. The firewall usually shows a small popup window in the corner of the screen asking you whether to allow or block the program. Maybe you missed seeing it the first time it appeared, or ignored it if you weren't sure what it meant. You just need to allow it, and tick the box that says 'Remember this setting'. This lets the firewall know that Firefox is safe. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

10-26-2009, 07:16 PM	#3 (permalink)
Yulis Cantillo Registered User Join Date: Oct 2009 Posts: 2 OS: windows vista	Re: Firefox: Unable to connect as well as other browsers[EXCEPT Internet Explorer] If none of sites is reachable, then it's proxy, firewall or DNS issue. Try to ping a web site such as www.google.com. If you cannot resolve IP address, then it's DNS issue. If ping is timed out, you may use a proxy. Check network setting in IE and replicate it to Firefox (usually 'Options\Connection Settings\Auto-detect proxy settings for this network' will work). If you can ping the site, then use telnet host 80 to connect the port. Failure indicates a firewall issue.

10-28-2009, 01:21 AM	#4 (permalink)
rosscberg Registered User Join Date: Oct 2009 Posts: 7 OS: XP	Re: Firefox: Unable to connect as well as other browsers[EXCEPT Internet Explorer] check the DHCP client. The service should be stopped. so start the service.