External Browser not opening

kapnkrrrrunch · 10-05-2009, 02:43 PM

Hi there, I recently updated firefox to the most recent release (3.5.3), and ever since, I cannot open Firefox, IE, Safari, or Chrome. The Internet is functioning; I can access it via the AOL software. However, trying to use any outside browser will not function. I tried disabling firewall protection, but the browers still will not open. Any other suggestions or ideas?

Thanks!

TJ Belfiore · 10-07-2009, 02:16 PM

Have you tried uninstalling then reinstalling Firefox? There have been an issue security wise as well; did you run the installation as Administrator by right-clicking the installation file and selecting Run as Administrator?

kapnkrrrrunch · 10-07-2009, 03:03 PM

Tried that, no luck. I double-click FF (or any browser) and nothing happens. It's not showing up under processes either. Swept for viruses and malware, all is clean.

TJ Belfiore · 10-07-2009, 03:25 PM

Have you tried simply pinging a popular host such a Google?

START > CMD > ping "www.google.com"

What are the results? It should say something like "sent=4, received=4"..

kapnkrrrrunch · 10-07-2009, 04:10 PM

OK, did that ping results:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 14ms, Average = 13ms

TJ Belfiore · 10-07-2009, 11:37 PM

Hmm, that's very strange.

Try running IE with NO addons....?

kapnkrrrrunch · 10-08-2009, 01:49 AM

Yeah, tried that, too--no dice--the hour glass comes on, but the browser simply does not open.

10-05-2009, 02:43 PM	#1 (permalink)
kapnkrrrrunch Registered User Join Date: Oct 2007 Posts: 14 OS: XP, SP 2	External Browser not opening Hi there, I recently updated firefox to the most recent release (3.5.3), and ever since, I cannot open Firefox, IE, Safari, or Chrome. The Internet is functioning; I can access it via the AOL software. However, trying to use any outside browser will not function. I tried disabling firewall protection, but the browers still will not open. Any other suggestions or ideas? Thanks!

10-07-2009, 02:16 PM	#2 (permalink)
TJ Belfiore As you wish Join Date: Mar 2009 Location: 530 Posts: 3,499 OS: 7 x64, XP x32	Re: External Browser not opening Have you tried uninstalling then reinstalling Firefox? There have been an issue security wise as well; did you run the installation as Administrator by right-clicking the installation file and selecting Run as Administrator? __________________ Signature by TJ Belfiore

10-07-2009, 03:03 PM	#3 (permalink)
kapnkrrrrunch Registered User Join Date: Oct 2007 Posts: 14 OS: XP, SP 2	Re: External Browser not opening Tried that, no luck. I double-click FF (or any browser) and nothing happens. It's not showing up under processes either. Swept for viruses and malware, all is clean.

10-07-2009, 03:25 PM	#4 (permalink)
TJ Belfiore As you wish Join Date: Mar 2009 Location: 530 Posts: 3,499 OS: 7 x64, XP x32	Re: External Browser not opening Have you tried simply pinging a popular host such a Google? START > CMD > ping "www.google.com" What are the results? It should say something like "sent=4, received=4".. __________________ Signature by TJ Belfiore

10-07-2009, 04:10 PM	#5 (permalink)
kapnkrrrrunch Registered User Join Date: Oct 2007 Posts: 14 OS: XP, SP 2	Re: External Browser not opening OK, did that ping results: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 12ms, Maximum = 14ms, Average = 13ms

10-07-2009, 11:37 PM	#6 (permalink)
TJ Belfiore As you wish Join Date: Mar 2009 Location: 530 Posts: 3,499 OS: 7 x64, XP x32	Re: External Browser not opening Hmm, that's very strange. Try running IE with NO addons....? __________________ Signature by TJ Belfiore

10-08-2009, 01:49 AM	#7 (permalink)
kapnkrrrrunch Registered User Join Date: Oct 2007 Posts: 14 OS: XP, SP 2	Re: External Browser not opening Yeah, tried that, too--no dice--the hour glass comes on, but the browser simply does not open.