Firefox not launching

John Joseph · 09-16-2009, 04:16 PM

Re: Firefox not launching

I have had the exact same problem as you have.

The computer is a laptop, with Vista on it. I loaded some software and erased some files in the temp folder and now, Firefox won't launch. The software (genealogy -- PAF and FTM) I loaded is on two computers that I have, and Firefox works great.

I have tried to launch Firefox from the icon on the screen, the shortcut in the start menu, the list of programs that Vista brings up, and the exe file in the Mozilla folder.

In all cases, it will not launch, but Task Manager does show it active in the processes list.

I have deleted Firefox and reloaded it, I have defraged the computer and run Disk Scan, all to no avail.

Also on the computer are Internet Explorer and Google Chrome and both work fine. However, the computer's owner (a colleague) would really like Firefox to work.

Any other suggestions?

John Joseph

........................

**wmorri** · 09-21-2009, 10:14 AM

Hi,

Welcome to TSF!!

I haven't had a lot of issues like this but I would recommend that you both the genealogy software and firefox with Revo Uninstaller this is a free program that looks for registry entries and deletes them too. Then try installing Firefox first, and make sure that it is working if it isn't working then we know that there is another problem. If it does work then install the genealogy software, and see what happens.

Cheers!

09-16-2009, 04:16 PM	#1 (permalink)
John Joseph Registered User Join Date: Sep 2009 Posts: 1 OS: Windows XP	Firefox not launching Re: Firefox not launching I have had the exact same problem as you have. The computer is a laptop, with Vista on it. I loaded some software and erased some files in the temp folder and now, Firefox won't launch. The software (genealogy -- PAF and FTM) I loaded is on two computers that I have, and Firefox works great. I have tried to launch Firefox from the icon on the screen, the shortcut in the start menu, the list of programs that Vista brings up, and the exe file in the Mozilla folder. In all cases, it will not launch, but Task Manager does show it active in the processes list. I have deleted Firefox and reloaded it, I have defraged the computer and run Disk Scan, all to no avail. Also on the computer are Internet Explorer and Google Chrome and both work fine. However, the computer's owner (a colleague) would really like Firefox to work. Any other suggestions? John Joseph ........................ Last edited by koala; 09-20-2009 at 11:48 AM. Reason: reference link

09-21-2009, 10:14 AM	#2 (permalink)
wmorri Moderator/Fedora Amb. Join Date: May 2008 Location: /pm/etc Posts: 2,814 OS: Window 7/Fedora 10 My System	Re: Firefox not launching Hi, Welcome to TSF!! I haven't had a lot of issues like this but I would recommend that you both the genealogy software and firefox with Revo Uninstaller this is a free program that looks for registry entries and deletes them too. Then try installing Firefox first, and make sure that it is working if it isn't working then we know that there is another problem. If it does work then install the genealogy software, and see what happens. Cheers! __________________ Linux Forever!