Firefox Crash

starlightlynn30 · 05-11-2009, 02:55 PM

I am having an issue with Firefox it crashes every now and then when I go to zylom.com. not exactly sure why it does it. I already done everything they recommend doing before uninstall and reinstall.
the add ons I have are
ADBlock Plus
AVG Safe Search
Avg security Toolbar
Java Quick Starter
Password Exporter
I have tried without add ons and still got the same problem. I end up just uninstalling and reinstalling each time and wish to know what causes the problem
I have never had a problem with my add ons

starlightlynn30 · 05-11-2009, 09:17 PM

Quote:

Originally Posted by starlightlynn30

I am having an issue with Firefox it crashes every now and then when I go to zylom.com. not exactly sure why it does it. I already done everything they recommend doing before uninstall and reinstall.
the add ons I have are
ADBlock Plus
AVG Safe Search
Avg security Toolbar
Java Quick Starter
Password Exporter
I have tried without add ons and still got the same problem. I end up just uninstalling and reinstalling each time and wish to know what causes the problem
I have never had a problem with my add ons

I found my problem. it has to deal with macromedia flash. how do I fix the issue

**wmorri** · 05-12-2009, 08:40 AM

Hi,

Can you give us some more details. Now that you found the problem we need to know what the exact problem was and then we can try to help you fix it. Treat this similar to a bug report, tell us all the information that you know. Then we can sort through it ans try to come up with a solution.

Cheers!

starlightlynn30 · 05-12-2009, 01:15 PM

I have had a problem with the flash, I read on adobe's site that they are coming out with a fit for the problem. I was using an experimental add on called mute flash, it worked on the site but I went and navigated away from the site and it crashed. I went to zylom with out the add on and it crashed, never happened before Firefox 3.0.10 or before the recent update to flash
here is a screen shot of the info. I can't copy and paste it

**wmorri** · 05-13-2009, 11:00 AM

Hi,

Can you just tell me what add-ons you have. They numbers don't mean a lot to me. That might help. Then we can go from there.

Cheers!

starlightlynn30 · 05-13-2009, 02:31 PM

ADBlock Plus 1.0.2
Avg Safe Search 8.5
Avg Security toolbar 2.1.0.7
IE View 1.4.2
Java Quick Starter 1.0
Password Exporter 1.1

do you want the plug ins as well?

**wmorri** · 05-13-2009, 04:17 PM

Thanks, I don't need the plugins too. I just wanted to know what the add-ons were to see if we can pin this down to an add-on. Have you tried running firefox in safe mode. This would run firefox w/o any add-ons or plugins. Then you can see if it is a firefox problem or an add-on/plug in problem.

Cheers!

starlightlynn30 · 05-13-2009, 08:36 PM

yeah tried without the add ons and it still crashed

starlightlynn30 · 05-18-2009, 01:27 PM

Quote:

Originally Posted by starlightlynn30

yeah tried without the add ons and it still crashed

every once in a while it crashes IE 8 and not even sure why

05-11-2009, 02:55 PM	#1 (permalink)
starlightlynn30 Registered User Join Date: May 2009 Location: Delphi Falls, NY Posts: 12 OS: XP	Firefox Crash I am having an issue with Firefox it crashes every now and then when I go to zylom.com. not exactly sure why it does it. I already done everything they recommend doing before uninstall and reinstall. the add ons I have are ADBlock Plus AVG Safe Search Avg security Toolbar Java Quick Starter Password Exporter I have tried without add ons and still got the same problem. I end up just uninstalling and reinstalling each time and wish to know what causes the problem I have never had a problem with my add ons

05-12-2009, 08:40 AM	#3 (permalink)
wmorri Moderator/Fedora Amb. Join Date: May 2008 Location: /pm/etc Posts: 2,821 OS: Window 7/Fedora 10 My System	Re: Firefox Crash Hi, Can you give us some more details. Now that you found the problem we need to know what the exact problem was and then we can try to help you fix it. Treat this similar to a bug report, tell us all the information that you know. Then we can sort through it ans try to come up with a solution. Cheers! __________________ Linux Forever!

05-12-2009, 01:15 PM	#4 (permalink)
starlightlynn30 Registered User Join Date: May 2009 Location: Delphi Falls, NY Posts: 12 OS: XP	Re: Firefox Crash I have had a problem with the flash, I read on adobe's site that they are coming out with a fit for the problem. I was using an experimental add on called mute flash, it worked on the site but I went and navigated away from the site and it crashed. I went to zylom with out the add on and it crashed, never happened before Firefox 3.0.10 or before the recent update to flash here is a screen shot of the info. I can't copy and paste it

05-13-2009, 11:00 AM	#5 (permalink)
wmorri Moderator/Fedora Amb. Join Date: May 2008 Location: /pm/etc Posts: 2,821 OS: Window 7/Fedora 10 My System	Re: Firefox Crash Hi, Can you just tell me what add-ons you have. They numbers don't mean a lot to me. That might help. Then we can go from there. Cheers! __________________ Linux Forever!

05-13-2009, 02:31 PM	#6 (permalink)
starlightlynn30 Registered User Join Date: May 2009 Location: Delphi Falls, NY Posts: 12 OS: XP	Re: Firefox Crash ADBlock Plus 1.0.2 Avg Safe Search 8.5 Avg Security toolbar 2.1.0.7 IE View 1.4.2 Java Quick Starter 1.0 Password Exporter 1.1 do you want the plug ins as well?

05-13-2009, 04:17 PM	#7 (permalink)
wmorri Moderator/Fedora Amb. Join Date: May 2008 Location: /pm/etc Posts: 2,821 OS: Window 7/Fedora 10 My System	Re: Firefox Crash Thanks, I don't need the plugins too. I just wanted to know what the add-ons were to see if we can pin this down to an add-on. Have you tried running firefox in safe mode. This would run firefox w/o any add-ons or plugins. Then you can see if it is a firefox problem or an add-on/plug in problem. Cheers! __________________ Linux Forever!

05-13-2009, 08:36 PM	#8 (permalink)
starlightlynn30 Registered User Join Date: May 2009 Location: Delphi Falls, NY Posts: 12 OS: XP	Re: Firefox Crash yeah tried without the add ons and it still crashed