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Mozilla/Firefox Browsers Firefox support issues

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Old 02-08-2009, 05:51 PM   #1 (permalink)
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Evil 403 error...cannot access ANYTHING

Hello, im horribly computer illiterate and am having a real issue with my Firefox. Every time I attempt to launch the browser or visit any websites I get the following message

"FORBIDDEN You don't have permission to access /firefox on this server."

WHAT DOES THIS MEAN???...what steps can I take to fix this problem?

thanks a lot!
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Old 02-08-2009, 08:17 PM   #2 (permalink)
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Re: 403 error...cannot access ANYTHING

Hi,

Welcome to TSF!!

What a 403 error means is that you don't have permission to veiw a certain part of a webage or folder. Now when you open FF what do you see in the address bar? Is it /firefox? If so, I would like you to try to go to www.google.com, and see what you get. The reason that I ask is that /firefox is a file, and not a url, so that might be the problem, and FF doesn't open folders by default.

Also, you should still have IE installed on your computer, I would like you to try to get to www.google.com in it and see what happens. I want to make sure that this problem is limited only to FF.

I am sure we can figure this out!
Cheers!
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