FF won't open at all

veloxx · 02-07-2009, 08:39 PM

Hi. Just today I was trying to open Firefox and I get the hourglass for a second but nothing happens, no error message or anything.

-FF is NOT currently running in taskmanager.
-Attempting to start new task through task manager and running firefox.exe
does nothing.
-going into program files and attempting to open it does the same thing as clicking the shortcut.
-restarting does not help.
-just ran spyware/virus scans this morning. nothing out of the ordinary.
-i am running the latest version (it just updated yesterday).

Just before this problem occurred, I was having trouble with iTunes as well -- I was getting an error "iTunes encountered an error" any time i attempted to open iTunes. Repairing iTunes did nothing, I ended up having to uninstall (using Revo) realplayer, itunes + quicktime and then reinstalling iTunes. It was at some point during this process that FF stopped working.

iTunes works after the complete uninstall/reinstall but I cannot open FF with any method I can think of. Help is appreciated!

Lauren

i'm going to attempt to uninstall/reinstall FF right now.

02-07-2009, 08:39 PM	#1 (permalink)
veloxx Registered User Join Date: Feb 2009 Posts: 1 OS: WinXP SP3	FF won't open at all Hi. Just today I was trying to open Firefox and I get the hourglass for a second but nothing happens, no error message or anything. -FF is NOT currently running in taskmanager. -Attempting to start new task through task manager and running firefox.exe does nothing. -going into program files and attempting to open it does the same thing as clicking the shortcut. -restarting does not help. -just ran spyware/virus scans this morning. nothing out of the ordinary. -i am running the latest version (it just updated yesterday). Just before this problem occurred, I was having trouble with iTunes as well -- I was getting an error "iTunes encountered an error" any time i attempted to open iTunes. Repairing iTunes did nothing, I ended up having to uninstall (using Revo) realplayer, itunes + quicktime and then reinstalling iTunes. It was at some point during this process that FF stopped working. iTunes works after the complete uninstall/reinstall but I cannot open FF with any method I can think of. Help is appreciated! Lauren i'm going to attempt to uninstall/reinstall FF right now. Last edited by veloxx; 02-07-2009 at 08:47 PM.