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Mozilla/Firefox Browsers Firefox support issues

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Old 01-02-2009, 03:24 PM   #1 (permalink)
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[SOLVED] serious problem guys..:(

my firefox 3.0 has started not playing audio on youtube vids...but IE is ok, and i can play mp3 off hdd.

when i try to update flash,adobe,java etc..i get a message that windows cant save file to desktop because 'you can't change the folder' .

iv scanned with avast,sbs&d,malwarebytes,ccleanner and spyware termiator...nothing really!?

(xp home sp3)
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Old 01-02-2009, 04:17 PM   #2 (permalink)
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Re: serious problem guys..:(

Hi,

I would check a couple of things. One is that you have the adobe plugin setup on FF, then I would also check and make sure that your av or other programs are blocking youtube. This has been the case on different occasions.

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Old 01-02-2009, 04:20 PM   #3 (permalink)
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Re: serious problem guys..:(

thanks for reply, but how??
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Old 01-02-2009, 04:36 PM   #4 (permalink)
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Re: serious problem guys..:(

https://addons.mozilla.org/en-US/firefox/browse/type:7
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Old 01-02-2009, 04:50 PM   #5 (permalink)
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Re: serious problem guys..:(

no good this is what i get when i try to download>>

http://i40.tinypic.com/qraw7q.jpg



iv tied selecting a diff folder to save it too then open it..no good?!?
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Old 01-02-2009, 06:53 PM   #6 (permalink)
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Re: serious problem guys..:(

Hi,

What does the HJTinstall.exe have to installing any of the addons for FF? That is the installer file for HighJackThis. Are you trying to install that also? That screenshot doesn't have to do with addons does it.

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Old 01-03-2009, 01:09 AM   #7 (permalink)
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Re: serious problem guys..:(

no, that is the problem im getting when i try to update adobe or even java i.e add-ons in general!!

i get that message, iv done a system restore back a few days...but still get the same message when i try to download anything...
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Old 01-03-2009, 04:21 PM   #8 (permalink)
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Re: serious problem guys..:(

In Firefox go to Tools- Optionsand under the Downloads section click Browse.

Choose or create a new location for your downloads.

or

Check the box that says "Always ask me where to save files"

It looks like firefox is trying to save files to hjt.exe rather than your desktop.

Last edited by Mack; 01-03-2009 at 04:23 PM.
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Old 01-04-2009, 08:40 AM   #9 (permalink)
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Re: serious problem guys..:(

dont know what has happened, as i removed the insalation on pc and replaced it with a portable version of firefox....updated the codecs with k-lite pack and bingo...audio on video sites, but not sure if this broken codecs would have caused my problems downloading to desktop and getting the error window..??
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Old 01-04-2009, 06:19 PM   #10 (permalink)
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Re: serious problem guys..:(

Hi,

Weird I didn't know that that would work. Good to know for the next time that someone has the same problem.

Cheers!
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