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Mozilla/Firefox Browsers Firefox support issues

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Old 10-13-2008, 07:42 PM   #1 (permalink)
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Server problem

I am using Thunderbird with AT&T as my server. I have been unable to set Thunderbird to leave deleted emails on AT&T's email page. I have checked the "leave copies on server" boxes in "accounts" and "options" without success. Any suggestions? (If I should be just asking a question instead of starting a new thread, my apologies.) Thanks,
marty
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Old 10-14-2008, 05:25 AM   #2 (permalink)
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Re: Server problem

Welcome to TSF!!

Hi,

This sounds like a problem with your ISP. If you haved done everything on your side with Thunderbird, and the messages aren't staying on the email server, then it is probably thier problem. I would recommend calling or emailing them and see if they have any suggestions.

Also, I would go to your web mail server and see if there are any settings that you can change to keep the messages on the server.

Cheers!
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