Mozilla Firefox 3 crashes/Firefox has problem

carolbutterfly · 09-11-2008, 10:01 PM

Hi Guys

I am new to this forum and have limited knowledge of computers.
I was using Firefox version 2 and was very happy until I was requested to download version 3. Now I seem to have endless crashes and keep getting told Firefox has a problem & needs to close. Up to 5 x a day.

This is very frustrating.
This happens with avg, facebook ,all internet functions.

I have spybot running and avg and says there are no problems.

We had a power failure earlier yesterday and when I switched back on Microsoft suggested I check the C drive as there was a problem -but that seems to have sorted itself out.-probably due to not closing down properly.

So can you help me with detailed instructions on how to fix forefox or totally remove it and install from the beginning or is there major problems with that version 3 .1 ?

Thanks
Carol

manc39 · 09-12-2008, 08:17 AM

http://kb.mozillazine.org/Standard_diagnostic_(Firefox)

**Kalim** · 09-14-2008, 03:59 AM

The new versions have been unstable for many specifically when you use Flash (flash containing websites). Most of the users have that or either an incompatible addon.

Try running through the above diagnostic procedures to see if they fix anything first and if not, we'll guide you through the next steps Carol.

carolbutterfly · 09-15-2008, 10:06 AM

Hi Manc39 & Kalim

Thanks for the help. It got so bad that I just could not even be online of like 5mins. Eventually I asked my husband to check it out and he did a Registry Booster 2 check and there where many problems which are now sorted out.

Thanks for trying to help. But Now I also know to do the Standard Diagnostic which I will do anyway. Thanks for explaining that, Kalim

Cheers
Carol

09-11-2008, 10:01 PM	#1 (permalink)
carolbutterfly Registered User Join Date: Sep 2008 Location: Cape Town, South Africa Posts: 2 OS: Win xp	Mozilla Firefox 3 crashes/Firefox has problem Hi Guys I am new to this forum and have limited knowledge of computers. I was using Firefox version 2 and was very happy until I was requested to download version 3. Now I seem to have endless crashes and keep getting told Firefox has a problem & needs to close. Up to 5 x a day. This is very frustrating. This happens with avg, facebook ,all internet functions. I have spybot running and avg and says there are no problems. We had a power failure earlier yesterday and when I switched back on Microsoft suggested I check the C drive as there was a problem -but that seems to have sorted itself out.-probably due to not closing down properly. So can you help me with detailed instructions on how to fix forefox or totally remove it and install from the beginning or is there major problems with that version 3 .1 ? Thanks Carol Last edited by carolbutterfly; 09-11-2008 at 10:06 PM.

09-12-2008, 08:17 AM	#2 (permalink)
manc39 Registered User Join Date: Dec 2005 Location: England Posts: 46 OS: Windows XP SP2 My System	Re: Mozilla Firefox 3 crashes/Firefox has problem http://kb.mozillazine.org/Standard_diagnostic_(Firefox)

09-14-2008, 03:59 AM	#3 (permalink)
Kalim Roaming To Help Join Date: Nov 2006 Posts: 5,642 OS: Many	Re: Mozilla Firefox 3 crashes/Firefox has problem The new versions have been unstable for many specifically when you use Flash (flash containing websites). Most of the users have that or either an incompatible addon. Try running through the above diagnostic procedures to see if they fix anything first and if not, we'll guide you through the next steps Carol.

09-15-2008, 10:06 AM	#4 (permalink)
carolbutterfly Registered User Join Date: Sep 2008 Location: Cape Town, South Africa Posts: 2 OS: Win xp	Re: Mozilla Firefox 3 crashes/Firefox has problem Hi Manc39 & Kalim Thanks for the help. It got so bad that I just could not even be online of like 5mins. Eventually I asked my husband to check it out and he did a Registry Booster 2 check and there where many problems which are now sorted out. Thanks for trying to help. But Now I also know to do the Standard Diagnostic which I will do anyway. Thanks for explaining that, Kalim Cheers Carol