Help ! ! !

Gregory_A. · 07-18-2008, 04:35 PM

Well recently out of nowhere my mozilla firefox just stopped working and i tried everything i could think of to fix it. I updated it to the newest version (since my old internet explorer works fine) and it still wouldn't connect to any web site. I looked at my firewall and Mozilla was allowed even then i turned it off and yet it didn't work. So just now i deleted it and reinstaled it and nothing. So please please please help my out i hate this old explorer. Thanks !!!

**TriggerFinger** · 07-18-2008, 04:51 PM

Hi,

I am no expert in Firefox but happen to stumble into this..
http://support.mozilla.com/en-US/kb/...ding+web+sites
and this:
http://support.mozilla.com/en-US/kb/...not_remembered

Gregory_A. · 07-18-2008, 05:13 PM

i tried following the links and the advice only problem is Norton Security work work on my computer anymore (it wont open) i tried just deleting it and i cant do that either???

**TriggerFinger** · 07-18-2008, 05:39 PM

Quote:

Originally Posted by Gregory_A.

i tried following the links and the advice only problem is Norton Security work work on my computer anymore (it wont open) i tried just deleting it and i cant do that either??? -- none of the suggested work? as for Norton, what do you mean it would not open?

Gregory_A. · 07-18-2008, 06:52 PM

norton internet security is a program that came with my computer (2006) and its the virus internet protecton thing and it wont open for me to change any settings on the firewall it has, i try opening it and the program freezes each time, so i tried deleting it and it wont let me do that either. As for the rest of it i tried it and they didnt work, it left the norton section as my only probable problem with it.

**TriggerFinger** · 07-18-2008, 09:15 PM

deleting Norton? may be you mean uninstalling it. to uninstall Norton Internet Suite, try the utility from here (would require IE):

http://service1.symantec.com/SUPPORT...01090510510636

the utility uninstalls Norton Internet Suite 2003 through 2007.

Gregory_A. · 07-19-2008, 01:15 AM

Yeah Eventually it all worked out after removing norton from my computer, only problem now is trying to afford the newest version haha jk thanks for your help !

qbawl · 07-19-2008, 02:02 AM

You can download trial versions of most AV apps - Kaspersky, NOD32, TrendMicro are examples. I think the trials are good from 15 to 30 days each. Try them out; by the time the trials end, you should have enough cash to choose a favorite and buy whichever you prefer.

**TriggerFinger** · 07-19-2008, 06:36 AM

So does that mean you uninstalled Norton Internet Suite and now your system works as it should?

If you need an antivirus, well I use Avira Antivirus and AVG (on different systems) and I am quite satisfied with the two. These are FREE by the way. If you want to pay, qbawl has listed some for you.

qbawl · 07-19-2008, 10:42 AM

That there are good free AV apps is something I didn't even consider mentioning, Trigger, because the OP mentioned having Norton. You're absolutely right, though; I've used several of them myself in the past, and they worked very well for me (though not always quite so well when my sons used my machines at music downloading sites, etc.

).

Gregory, if you're interested in saving a few bucks, good free (and trial) AV apps can be found at the following (as well as a few other sites):

Download.com

Snapfiles

07-18-2008, 04:35 PM	#1 (permalink)
Gregory_A. Registered User Join Date: Jul 2008 Posts: 4 OS: XP	Help ! ! ! Well recently out of nowhere my mozilla firefox just stopped working and i tried everything i could think of to fix it. I updated it to the newest version (since my old internet explorer works fine) and it still wouldn't connect to any web site. I looked at my firewall and Mozilla was allowed even then i turned it off and yet it didn't work. So just now i deleted it and reinstaled it and nothing. So please please please help my out i hate this old explorer. Thanks !!!

07-18-2008, 04:51 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 5,350 OS: DOS 6.0	Re: Help ! ! ! Hi, I am no expert in Firefox but happen to stumble into this.. http://support.mozilla.com/en-US/kb/...ding+web+sites and this: http://support.mozilla.com/en-US/kb/...not_remembered __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest Mark the THREAD as SOLVED

07-18-2008, 05:13 PM	#3 (permalink)
Gregory_A. Registered User Join Date: Jul 2008 Posts: 4 OS: XP	Re: Help ! ! ! i tried following the links and the advice only problem is Norton Security work work on my computer anymore (it wont open) i tried just deleting it and i cant do that either???

07-18-2008, 06:52 PM	#5 (permalink)
Gregory_A. Registered User Join Date: Jul 2008 Posts: 4 OS: XP	Re: Help ! ! ! norton internet security is a program that came with my computer (2006) and its the virus internet protecton thing and it wont open for me to change any settings on the firewall it has, i try opening it and the program freezes each time, so i tried deleting it and it wont let me do that either. As for the rest of it i tried it and they didnt work, it left the norton section as my only probable problem with it.

07-18-2008, 09:15 PM	#6 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 5,350 OS: DOS 6.0	Re: Help ! ! ! deleting Norton? may be you mean uninstalling it. to uninstall Norton Internet Suite, try the utility from here (would require IE): http://service1.symantec.com/SUPPORT...01090510510636 the utility uninstalls Norton Internet Suite 2003 through 2007. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest Mark the THREAD as SOLVED Last edited by TriggerFinger : 07-18-2008 at 09:17 PM.

07-19-2008, 01:15 AM	#7 (permalink)
Gregory_A. Registered User Join Date: Jul 2008 Posts: 4 OS: XP	Re: Help ! ! ! Yeah Eventually it all worked out after removing norton from my computer, only problem now is trying to afford the newest version haha jk thanks for your help !

07-19-2008, 02:02 AM	#8 (permalink)
qbawl Registered User Join Date: Feb 2007 Posts: 383 OS: OSX/Linux/XP	Re: Help ! ! ! You can download trial versions of most AV apps - Kaspersky, NOD32, TrendMicro are examples. I think the trials are good from 15 to 30 days each. Try them out; by the time the trials end, you should have enough cash to choose a favorite and buy whichever you prefer.

07-19-2008, 06:36 AM	#9 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 5,350 OS: DOS 6.0	Re: Help ! ! ! So does that mean you uninstalled Norton Internet Suite and now your system works as it should? If you need an antivirus, well I use Avira Antivirus and AVG (on different systems) and I am quite satisfied with the two. These are FREE by the way. If you want to pay, qbawl has listed some for you. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest Mark the THREAD as SOLVED

07-19-2008, 10:42 AM	#10 (permalink)
qbawl Registered User Join Date: Feb 2007 Posts: 383 OS: OSX/Linux/XP	Re: Help ! ! ! That there are good free AV apps is something I didn't even consider mentioning, Trigger, because the OP mentioned having Norton. You're absolutely right, though; I've used several of them myself in the past, and they worked very well for me (though not always quite so well when my sons used my machines at music downloading sites, etc. ). Gregory, if you're interested in saving a few bucks, good free (and trial) AV apps can be found at the following (as well as a few other sites): Download.com Snapfiles