Colors missing on web pages.

Lorerein · 05-29-2008, 04:46 PM

Hello. I use Mozilla Firefox as my browser. For some time now I have been noticing that some parts of a web page do not show up and that there is color missing on web pages. I verified this with my laptop. I viewed identical pages on both computers and I can see what is missing. I re-installed Mozilla and I do not have any add-ons installed, but the problem is still there. Can you offer any advice? Thank you.

**sobeit** · 05-30-2008, 12:42 PM

never heard of that problem. try to completely remove firefox.

1. Go to Control Panel>Add/Remove Programs in XP or Control Panel>Programs & Features in Vista, and if a 'Mozilla Firefox' entry (or similar) exists, select it and click Change/Remove and uninstall it. Reboot if required.
2. Go to your Documents and Settings\[username]\Application Data\Mozilla directory in XP,
Note that this will delete all of your bookmarks and saved settings. If you want to save your bookmarks, click on bookmarks organized bookmarks, then export.
3. Go to your \Program Files\Mozilla Firefox\ directory and delete it and all of its contents.

One other thing you can try since it sounds like you are running firefox without addons. is to go ahead and download/install firefox 3

mommabear · 05-30-2008, 12:54 PM

If when saying there's no color you mean the html format is gone and it's basically text (but can be in colors), try this before removing Firefox! Refresh the page and see if the colors, pictures, etc come back.

Actually this happens to me on this forum. Sometimes when I change a page all the graphics and pretty stuff is missing.

You might also check in the Firefox Options-Content Settings. Go to Fonts and Colors: Advanced button.

Is Allow pages to choose their own fonts and colors checked? Uncheck it and see what happens.

Then back at the same Content-Fonts and Colors, click the Colors button. Is Allow pages to choose their own colors, instead of my selections above checked? If not, check it.

Playing with one or both of these settings might fix it. You can always change them back if it doesn't help.

Lorerein · 05-30-2008, 05:29 PM

Hello, I tried the easy solution first by Mommabear, but it didn't solve the problem. I next tried the other solution by Sobeit. I found my docs and settings by right clicking the start button. What I cannot find is the application data file. I found the mozilla file under the program tab. Can you explain where the application data file is? Thanks.

mommabear · 05-31-2008, 07:30 AM

You probably have to go into your folder options and un-hide the hidden files and folders. Open any folder (like My Documents) and then go to the top and click "Tools", then "Folder Options". Click the "View" tab. There you will find the settings to change from do not show to show hidden files and folders. Make the change and click OK.

05-29-2008, 04:46 PM	#1 (permalink)
Lorerein Registered User Join Date: Feb 2008 Posts: 14 OS: XP Pro Pack 2	Colors missing on web pages. Hello. I use Mozilla Firefox as my browser. For some time now I have been noticing that some parts of a web page do not show up and that there is color missing on web pages. I verified this with my laptop. I viewed identical pages on both computers and I can see what is missing. I re-installed Mozilla and I do not have any add-ons installed, but the problem is still there. Can you offer any advice? Thank you.

05-30-2008, 12:42 PM	#2 (permalink)
sobeit TSF Enthusiast Join Date: Nov 2007 Location: NEAR Posts: 7,433 OS: windows/linux	Re: Colors missing on web pages. never heard of that problem. try to completely remove firefox. 1. Go to Control Panel>Add/Remove Programs in XP or Control Panel>Programs & Features in Vista, and if a 'Mozilla Firefox' entry (or similar) exists, select it and click Change/Remove and uninstall it. Reboot if required. 2. Go to your Documents and Settings\[username]\Application Data\Mozilla directory in XP, Note that this will delete all of your bookmarks and saved settings. If you want to save your bookmarks, click on bookmarks organized bookmarks, then export. 3. Go to your \Program Files\Mozilla Firefox\ directory and delete it and all of its contents. One other thing you can try since it sounds like you are running firefox without addons. is to go ahead and download/install firefox 3 __________________ there's been global warming since the ice age

05-30-2008, 12:54 PM	#3 (permalink)
mommabear Registered User Join Date: Apr 2008 Posts: 415 OS: XP Home Sp2	Re: Colors missing on web pages. If when saying there's no color you mean the html format is gone and it's basically text (but can be in colors), try this before removing Firefox! Refresh the page and see if the colors, pictures, etc come back. Actually this happens to me on this forum. Sometimes when I change a page all the graphics and pretty stuff is missing. You might also check in the Firefox Options-Content Settings. Go to Fonts and Colors: Advanced button. Is Allow pages to choose their own fonts and colors checked? Uncheck it and see what happens. Then back at the same Content-Fonts and Colors, click the Colors button. Is Allow pages to choose their own colors, instead of my selections above checked? If not, check it. Playing with one or both of these settings might fix it. You can always change them back if it doesn't help. Last edited by mommabear; 05-30-2008 at 12:56 PM.

05-30-2008, 05:29 PM	#4 (permalink)
Lorerein Registered User Join Date: Feb 2008 Posts: 14 OS: XP Pro Pack 2	Re: Colors missing on web pages. Hello, I tried the easy solution first by Mommabear, but it didn't solve the problem. I next tried the other solution by Sobeit. I found my docs and settings by right clicking the start button. What I cannot find is the application data file. I found the mozilla file under the program tab. Can you explain where the application data file is? Thanks.

05-31-2008, 07:30 AM	#5 (permalink)
mommabear Registered User Join Date: Apr 2008 Posts: 415 OS: XP Home Sp2	Re: Colors missing on web pages. You probably have to go into your folder options and un-hide the hidden files and folders. Open any folder (like My Documents) and then go to the top and click "Tools", then "Folder Options". Click the "View" tab. There you will find the settings to change from do not show to show hidden files and folders. Make the change and click OK.