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Mozilla/Firefox Browsers Firefox support issues

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Old 05-11-2008, 05:42 PM   #1 (permalink)
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problems saving images

Hi, I'm using Mozilla (recently updated), which I really like. But a while ago, I stopped being able to save images into files either on my desktop or in my documents. I click on 'save as', and then a window comes up and I select location. But when I go to the file--no image?
I put a message in the XP forum a few days ago, but I think it has something to do with firefox. Would be grateful for any help you can give me.
I recently had a bad problem with spyware--but this particular problem with image saving, precedes that by a long time.
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Old 05-11-2008, 05:42 PM   #2 (permalink)
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Re: problems saving images

I also have the StumbleUpon add on--if that helps.
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Old 05-13-2008, 12:42 PM   #3 (permalink)
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Re: problems saving images

I had a similar problem, some images worked for me though. Are you hitting enter or pressing save?

Is it Firefox Beta or 2.0.0.14?

Beta is still in the preliminary stage so you may be experiencing problems that have not been fixed yet.

When I had the problem not hitting enter lessened it happening and since I've downloaded anti-spy/ad/malware programs it has stopped.

It could also be that the image has some sort of non-saveable security item on it but that is unlikely.

Hope this helps
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Old 05-14-2008, 12:45 AM   #4 (permalink)
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Re: problems saving images

Im using 2.0.0.14

I've tried not pressing enter but still have the same problem. I've also just installed a new antivirus--but still not having any luck.

Its crazy, because up to a few months ago I never had any problems, and then, all of a sudden--couldn't save images. I can't think of anything I might have done to cause the problem.

But thanks for your help anyway! Much appreciated.
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Old 05-14-2008, 07:59 AM   #5 (permalink)
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Re: problems saving images

1 more troubleshooting idea, highlight the image, got to edit>copy and then paste it into paint and that will tell you if the problem is the image or your computer
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