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| Mozilla/Firefox Browsers Firefox support issues |
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Thread Tools |
04-13-2008, 10:26 AM
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#1 (permalink) |
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Registered User
Join Date: Apr 2008
Posts: 1
OS: xp
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Mozilla/safari can not load
I have not been able to run Mozilla and also safari on my PC xp. I get the message "Mozillafirefox (or safarai).exe has encountered a problem and needs to close. I have reinstalled service packs reinstalled on several occasions but still no use.
Any ideas? |
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04-14-2008, 05:39 PM
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#2 (permalink) |
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Alternative Computing Team
Join Date: Jul 2004
Location: Anglesey, North Wales
Posts: 358
OS: w2k pro
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Re: Mozilla/safari can not load
Hi,
Maybe extension problems? Open Fire fox in Safe Mode - Start > Programs > Firefox > Firefox (Safe Mode) - now open the Add-On's manager and disable all your extensions. Close Firefox. Open Firefox normally and re-enable your extensions one or two at a time until you discover the problematic extension.
__________________
Cheers, Keith  *Remember to clear Firefox cache regularly* |
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