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Mozilla/Firefox Browsers Firefox support issues

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Old 07-10-2007, 12:30 PM   #1 (permalink)
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Firefox Pop-up

Hi , I have been using Firefox 1 for over six months, and just recently I noticed something really odd. Occasionally, when I am browsing through web pages (any web page - none in particular), I get this strange gray box that appears in the top left hand corner of the screen.



It randomly comes and goes, and when I click on it, it doesn't do anything. I ran a virus scan and nothing has shown up, and it is a nuisance. If anybody has any ideas what this could be, I'd appreciate it! Thanks!
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Old 07-12-2007, 01:39 PM   #2 (permalink)
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Hi

That looks like a theme/addon problem or conflict. Firefox 1 is very old, so much so that I don't recall it's settings and don't have it installed to checkup. 6 months back Firefox 1.5 was being used. The Firefox with much advanced settings and security now in use is 2.0.0.4. I would advise you to uninstall the older version you have and install the new one.

Can you clarify further which version it is by going into Help>About?
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Old 07-12-2007, 02:23 PM   #3 (permalink)
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Re: Firefox Pop-up

Actually, it's quite odd, but it says I have Firefox 2.0. Hmm...I don't have any themes although I do have the Adblock, Greasemonkey, and UnPlug add-ons.
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Old 07-14-2007, 10:06 AM   #4 (permalink)
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Re: Firefox Pop-up

Can you disable those addons and give it a try please.
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