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Mozilla/Firefox Browsers Firefox support issues

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Old 06-23-2007, 06:55 PM   #1 (permalink)
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skill ground

every time I try to register on skillground.com I get the "fix the errors popup" the sites tech support has responded to me and said that they know that there is a problem but don't know what to do. I am using firefox 2.0.0.4
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Old 06-24-2007, 12:11 AM   #2 (permalink)
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Re: skill ground

If the site says there is problem I don't think it would work.

Have you tried in IE?
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Old 06-24-2007, 02:46 PM   #3 (permalink)
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Re: skill ground

yes I tried it in IE 6
the webmaster said that he know's about the problembut doesn't know how to fix it and then gave me some BS way to do it, like to make sure I meet the requirements and stuff, none of which worked.

I just thought that somebody from here might know how to do this.
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Old 06-26-2007, 02:03 AM   #4 (permalink)
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Re: skill ground

thepit56: At what stage do you get the error?
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Old 06-26-2007, 07:00 AM   #5 (permalink)
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Re: skill ground

after I install the game manager addon and go on to step two where you have to fill in your username and password etc. every time I fill out that form I get an error message saying that I filled something out incorrectly, but it doesn't mark anything as wrong and I know that nothing is wrong in the information. I submited it like a thousand times
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Old 06-26-2007, 07:13 AM   #6 (permalink)
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Re: skill ground

Do you have cookies and scripts enabled?

http://www1.skillground.com/sg/optionDisabledError.do

Quote:
ActiveX must be enabled

To enable ActiveX :
1. Click the Tools menu of your browser, then choose Internet Options
2. Select the Security tab
3. Click the Internet icon, then click the Custom Level button
4. Locate the section called ActiveX controls and plug-ins and ensure the settings are as follows:
- Download signed ActiveX controls are set to Prompt
- Run ActiveX controls are set to Enable
- Script ActiveX controls marked safe for scripting are set to Enable
5. Click OK to save your changes


Javascript must be enabled

To enable Javascript:
1. Click the Tools menu of your browser, then choose Internet Options
2. Select the Security tab
3. Click the Internet icon, then click the Custom Level button
4. Scroll down about three quarters of the way to the bottom until you see the heading Scripting
5. Make sure that scripting settings are all set to Enable
6. Click OK to save your changes


Cookies must be enabled

To enable Cookies:
1. Click the Tools menu of your browser, then choose Internet Options
2. Select the Privacy tab
3. Click on the Default button (or manually slide the bar down to Medium under settings)
4. Click OK to save your changes


When you have enabled these options, proceed to the SkillGround Registration.
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Old 06-26-2007, 09:52 AM   #7 (permalink)
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Re: skill ground

yes yes all of these things have been enabled
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Old 06-26-2007, 02:30 PM   #8 (permalink)
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Re: skill ground

What did the sites technical support say the problem was?
Can you get a little explanation from them for us please.

We may be able to hack Firefox and fix it.
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Old 06-26-2007, 09:13 PM   #9 (permalink)
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Re: skill ground

forget about signing up, I did that on a new computer and it seemed to work, now it seems that whenever I try to start a game it doesn't get past the loading screen. I am playing the game on the computer that didn't let me register
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