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| Mac Support Apple Operating Systems and Application Support on Macs |
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#1 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 1
OS: OS X v10.5.8
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FirstClass Email Client...Chicago Public Schools?
Hello,
I have been trying to set up the FirstClass email client (v9.126) on my new macbook for a couple weeks now to no avail. I have no problem downloading the file, or getting through installation, but when I open it up I get an abnormal login screen that has the "Chicago Public Schools" logo across the top. All that I want is the generic client, but no matter where I download the file, it always ends up being the CPS version. I have made sure that every time I try to download the file from a different source I have deleted all of the past FC related files to ensure a "fresh start". This however has not been the case. Apparently after my first installation of the file (which was most likely the CPS version), my computer now thinks that all FC files are associated with CPS? Because I'm new to the Mac OS, it may be my error in removing/uninstalling the past incorrect files. My procedure for removal has been simply to search the computer for anything with relation to FC and drag it to the trash. Am I forgetting some essential step in completely removing files from a Mac? Or are all of the Mac FC clients built for CPS!? Thanks for the help Confused and Slightly Frustrated, -Walter |
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#2 (permalink) | |
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Mac Method Wiz -- Manager
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Re: FirstClass Email Client...Chicago Public Schools?
My question is why did you choose FirstClass over Apple's Mail?
When you uninstalled it, did you delete the preference files? But, did you download the client from FirstClass's own website? Upon going there and looking, this client is for education or business organizations, and therefor part of a package deal, meaning that you need a FirstClass server for your client to goto get your email. That is what I am understanding about this software, like Microsoft's Exchange. If it is for work or school, then the IT department should know how to set it up for you, if that is what they use. If this is just for home, then you should look at Mail, as it supports almost all kinds of email systems.
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