Lost Mouse

Cleffer · 03-24-2008, 03:11 PM

This problem is so broad, it has been pretty difficult to track down. I'm hoping someone can point me in the right direction.

Anyway - It's a G5 running Tiger with a USB optical mouse.

Every now and then the mouse stops. The pointer remains frozen on the screen. The optical eye remains lit. Moving the mice to another port has no affect. The optical eye lights every time it is plugged in, but we are still unable to get control of the pointer.

Using different mice and different USB ports bring the same circumstances. The keyboard remains functional through the issue. The Mac is not run through a KVM or other similar device.

Restarting the Mac takes care of the issue, but is obviously a cumbersome fix.

Any ideas? Thanks for your time!

sinclair_tm · 03-24-2008, 05:03 PM

Are you using any kind of mouse driver or software? What other things are plugged into the USB ports?

Cleffer · 03-26-2008, 01:42 PM

I'm fairly certain the mouse was just plug and play. I did the OS install and don't remember installing any mouse software.

We have two external USB drives, A Maxtor and a Lacie. I'm not sure if the drives continue to function when the mouse loses function.

I'll try and check that next time if it's possible by using the keyboard.

**scathe30** · 03-27-2008, 06:48 AM

Hi!
I've had the same issue. The mouse stopped working on Parallels. It stopped working in Boot Camp. It stopped working in Mac OS. Rebooting would solve it for a while, but...

when I plugged it into my VAIO laptop it also stopped working in 30 minutes. I became mad and threw it out of the window. Now, I'm using a normal optical mouse with a wire. And I'm happy with it.

BTW, that was a mouse by Microsoft

Cleffer · 03-31-2008, 02:38 PM

This is an optical, wired Mac mouse. Also, I've ruled out the USB issue. It happens on different ports. I also found that the keyboard is USB. All other USB items remain functional during a failure. I have the user trying a third mouse to see if the issue happens again.

sinclair_tm · 03-31-2008, 03:02 PM

Also try the mouse on a different computer. I have had a mouse do something like this to me on my Windows PC, and it turned out that the cord on the mouse was bad, so it only showed up when the cord moved a certain way.

03-24-2008, 03:11 PM	#1 (permalink)
Cleffer Registered User Join Date: Dec 2004 Location: Mid-West Posts: 180 OS: 2003/XP/Vista	Lost Mouse This problem is so broad, it has been pretty difficult to track down. I'm hoping someone can point me in the right direction. Anyway - It's a G5 running Tiger with a USB optical mouse. Every now and then the mouse stops. The pointer remains frozen on the screen. The optical eye remains lit. Moving the mice to another port has no affect. The optical eye lights every time it is plugged in, but we are still unable to get control of the pointer. Using different mice and different USB ports bring the same circumstances. The keyboard remains functional through the issue. The Mac is not run through a KVM or other similar device. Restarting the Mac takes care of the issue, but is obviously a cumbersome fix. Any ideas? Thanks for your time! Last edited by Cleffer; 03-24-2008 at 03:12 PM.

03-26-2008, 01:42 PM	#3 (permalink)
Cleffer Registered User Join Date: Dec 2004 Location: Mid-West Posts: 180 OS: 2003/XP/Vista	Re: Lost Mouse I'm fairly certain the mouse was just plug and play. I did the OS install and don't remember installing any mouse software. We have two external USB drives, A Maxtor and a Lacie. I'm not sure if the drives continue to function when the mouse loses function. I'll try and check that next time if it's possible by using the keyboard.

03-27-2008, 06:48 AM	#4 (permalink)
scathe30 Land of bears and vodka Join Date: Jan 2007 Location: Russia, Moscow Posts: 837 OS: MacOs,Windows	Re: Lost Mouse Hi! I've had the same issue. The mouse stopped working on Parallels. It stopped working in Boot Camp. It stopped working in Mac OS. Rebooting would solve it for a while, but... when I plugged it into my VAIO laptop it also stopped working in 30 minutes. I became mad and threw it out of the window. Now, I'm using a normal optical mouse with a wire. And I'm happy with it. BTW, that was a mouse by Microsoft __________________ The moving finger writes; and having writ Moves on, nor all thy Piety, nor Wit Shall lure it back to cancel half a line Nor all thy Tears wash out a word of it...

03-31-2008, 02:38 PM	#5 (permalink)
Cleffer Registered User Join Date: Dec 2004 Location: Mid-West Posts: 180 OS: 2003/XP/Vista	Re: Lost Mouse This is an optical, wired Mac mouse. Also, I've ruled out the USB issue. It happens on different ports. I also found that the keyboard is USB. All other USB items remain functional during a failure. I have the user trying a third mouse to see if the issue happens again.