Please Help :-(

westtr · 10-31-2008, 05:25 PM

I have just got a asus eee laptop (supported by Linux) in addition to a vista supported laptop.
I am having trouble connecting the asus laptop to my orange broadband livebox.

When I try to connect, the status remains at "pending".

Is there any help available please.

gmilkins · 10-31-2008, 06:18 PM

check the connections, internet protocol, that sort of stuff, then check it is a supported gateway

**wmorri** · 11-01-2008, 03:05 AM

Welcome to TSF!!

Hi,

Here is an issue that we have been seeing a lot of lately. People can't get online with their internet if it is cable or dsl. Are you connected to the internet through a router or just straight to the modem?

If you are connected straight through to the modem then I would recommend that you try doing a power cycle. Unplug the modem, and shutdown the computer. Then plug the ethernet cable into your vista laptop and shut it down. Next you need to plug in your modem, and let it boot all the way up. Then turn on your vista laptop and make sure that you are able to get a connection to the internet. If you are having problems with that then we can work from there.

If you have a router then you need to do a power cycle on that setup. Unplug the modem and router, and shutdown your eee. Next let everything sit for about 2 minutes. Then plug your modem in and let it boot up. Next plug in your router, and let it boot up. Last turn on your eee, and see what you are getting for a connection. Also, make sure that you are are able to get connected on your windows laptop too.

Quote:

check the connections, internet protocol, that sort of stuff, then check it is a supported gateway

Gmilkins, you need to give more details when you post something like this. Just give some more details, and you will be all set. For example, tell how to check the connections, and ip settings. I am not trying to bash or flame you so don't get that idea. I am just trying to help you become the best member that you can.

Cheers!

westtr · 11-01-2008, 04:56 AM

Hi,

Thankyou for your replies. I am connected straight through to the modem so I will try the instructions that you have given me.
Fingers crossed hey :-)
Really appreciate your help and I will let you know if it works.

gmilkins · 11-01-2008, 02:34 PM

yea your right wmorri, i should of just didnt want to say something that wont work or is not the right solution.

**wmorri** · 11-01-2008, 02:49 PM

gmilkins,

Listen, we all post things that don't work. That is part of the learning experience. If you post something that doesn't work, then you learn from that and move on and find things that do work. It is all part of a learning experience.

Cheers!

**Bartender** · 11-02-2008, 07:45 AM

Try a router in between the modem.

10-31-2008, 05:25 PM	#1 (permalink)
westtr Registered User Join Date: Oct 2008 Posts: 2 OS: vista	Please Help :-( I have just got a asus eee laptop (supported by Linux) in addition to a vista supported laptop. I am having trouble connecting the asus laptop to my orange broadband livebox. When I try to connect, the status remains at "pending". Is there any help available please.

10-31-2008, 06:18 PM	#2 (permalink)
gmilkins Registered User Join Date: Oct 2008 Location: london Posts: 21 OS: vista service pack 1	Re: Please Help :-( check the connections, internet protocol, that sort of stuff, then check it is a supported gateway

11-01-2008, 04:56 AM	#4 (permalink)
westtr Registered User Join Date: Oct 2008 Posts: 2 OS: vista	Re: Please Help :-( Hi, Thankyou for your replies. I am connected straight through to the modem so I will try the instructions that you have given me. Fingers crossed hey :-) Really appreciate your help and I will let you know if it works.

11-01-2008, 02:34 PM	#5 (permalink)
gmilkins Registered User Join Date: Oct 2008 Location: london Posts: 21 OS: vista service pack 1	Re: Please Help :-( yea your right wmorri, i should of just didnt want to say something that wont work or is not the right solution.

11-01-2008, 02:49 PM	#6 (permalink)
wmorri Moderator/Fedora Amb. Join Date: May 2008 Location: /pm/etc Posts: 2,814 OS: Window 7/Fedora 10 My System	Re: Please Help :-( gmilkins, Listen, we all post things that don't work. That is part of the learning experience. If you post something that doesn't work, then you learn from that and move on and find things that do work. It is all part of a learning experience. Cheers! __________________ Linux Forever!

11-02-2008, 07:45 AM	#7 (permalink)
Bartender Mentally divergent Join Date: Jun 2005 Location: Chehalis, WA, USA Posts: 1,285 OS: W2K, Ubuntu 8.04	Re: Please Help :-( Try a router in between the modem.